Note: The job is a remote job and is open to candidates in USA. Post Consumer Brands provides branded and private-label food products, including pet food, cereal, nut butters, and granola. The Senior Account Manager will lead the strategic HEB partnership and manage selected regional accounts, developing customer growth strategies and overseeing planning, negotiations, pricing, promotions, assortment, merchandising, analytics, and cross-functional execution.
Responsibilities
- Build and maintain strong relationships with HEB leadership and key stakeholders
- Lead and influence broker partners to ensure execution against business objectives
- Align customer strategies with brand priorities to drive category and business growth
- Own joint business planning, annual planning, line reviews, new item presentations, and key customer negotiations
- Deliver fact-based, customer-focused recommendations that create mutually beneficial outcomes
- Oversee day-to-day business management, including:
- Item setup and maintenance
- Promotional planning and execution
- Customer reporting and forms
- E-commerce and online content management
- Logistics and inventory management
- Own annual business plans and all initiatives related to the "4 Ps" of growth:
- Product
- Price
- Promotion
- Placement
- Deliver annual objectives across:
- Gross Less Trade
- EBITDA
- Dollar Share
- Net Sales Growth
- Manage sales systems, forecasts, promotions, deductions, and planning tools to ensure accurate business visibility
- Effectively manage trade spending and accruals in partnership with Sales Planning and Finance
- Conduct pre- and post-event analysis to evaluate performance and identify growth opportunities
- Analyze customer, company, and syndicated data to develop strategic recommendations
- Identify merchandising, promotional, operational, and supply chain opportunities that improve customer and company performance
- Partner closely with Customer Strategy & Execution, Finance, Customer Operations, Supply Chain, Digital Content, and Performance Media teams
- Support supply chain initiatives and problem-solving efforts with customers
- Drive process improvements through collaboration, evaluation, and clear communication across teams
- Serve as a trusted business partner and advocate for customer needs within the organization
Skills
- Bachelor's degree required
- 7-10 years of Consumer-Packaged Goods (CPG) sales and account management experience required
- Proven experience managing national retail account headquarters
- Direct experience managing the **HEB account** is required
- Excellent verbal and written communication skills
- Strong presentation, storytelling, and influencing abilities
- Advanced analytical and strategic thinking skills
- Strong financial acumen, including trade management and profitability analysis
- Experience using syndicated data sources such as Nielsen and Circana (formerly IRI)
- Advanced proficiency in Microsoft Excel and PowerPoint
- Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
- Must reside within the HEB retail footprint, preferably in the **San Antonio, Texas area**
- Ability to travel up to **20%** of the time is required
- Experience working with broker-managed accounts preferred
- Pet food or pet category experience is highly desirable
- Knowledge of customer-specific data and reporting tools preferred
- Must reside within the HEB retail footprint, preferably in the **San Antonio, Texas area**
Benefits
- Flexibility of remote work
- Opportunities for growth
Company Overview