Note: The job is a remote job and is open to candidates in USA. OpenText is a global leader in information management, seeking a Senior Account Executive to drive sales for Operations Service Management and IT Operations. The role involves developing a long-term sales pipeline and establishing relationships with enterprise customers to contribute to OpenText’s growth.
Responsibilities
- Developing a long-term sales pipeline to increase OpenText’s market share within Operations Service Management and IT Operations
- Driving demand for OSM solutions including service management, ITOM, observability, automation, and AIOps
- Identifying and capturing opportunities beyond core specialization, leveraging closed-loop lead management for effective assignment and follow-up
- Expanding and enhancing existing opportunities by uncovering new operational use cases and business value
- Partnering with new and existing customers to shape OSM strategy, solution adoption, and repeatable success
- Developing and owning strong relationships across the OpenText customer base and broader ecosystem
- Establishing professional, consultative relationships with stakeholders up to and including the C-level within mid-to-large enterprise accounts
- Maintaining competitive intelligence within accounts to effectively position OpenText OSM solutions
- Owning quota objectives and driving future growth across the OSM product portfolio
- Exceeding a typical annual quota of $3M
- Investing time in building and expanding your external ecosystem by leveraging partners and alliances to broaden account reach
Skills
- At least 5 years of enterprise sales experience selling software, solutions, or consulting services
- Strong understanding of IT Operations, Service Management, and enterprise operational challenges
- Proven ability to execute consultative selling aligned to customer business and operational outcomes
- Experience with account planning, territory strategy, and accurate revenue forecasting
- Knowledge of Operations Service Management, ITOM, AIOps, observability, and automation solutions
- Initiative and leadership to drive complex sales cycles including prospecting, negotiation, and closing
- Ability to collaborate cross-functionally with management, channel partners, professional services, and extended sales teams
- A track record of cultivating and maintaining strong customer relationships to drive retention and growth
- Competitive awareness and ability to articulate differentiated value
- Effective partnership with Professional Services to build and execute account strategies that drive incremental revenue
- Bachelor's degree or equivalent related experience
- Demonstrated success achieving progressively higher quotas and engaging with senior-level stakeholders
- Extensive enterprise selling experience within relevant industries and solution areas
- Typically, 8–12 years of advanced sales experience
- Project management and solution-selling experience
- 2–3 years of product sales experience within Operations Service Management or related domains
Benefits
- Variable and commission compensation opportunities for eligible roles
- Vacation entitlement
- Paid time off
- OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
- If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.
- A thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing
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