Note: The job is a remote job and is open to candidates in USA. A+E Global Media is seeking a Specialist in Content Distribution Scheduling to join their Global Partner Services team. This role involves acting as the main point of contact for international and domestic partners, managing the flow of information and materials related to content distribution, and ensuring effective communication with stakeholders.
Responsibilities
- The Content Distribution Scheduling Specialist will manage the flow of information and materials for all matters related to deal fulfillment and distribution including onboarding, delivery requirements, content availability dates and partner rejection management, post-delivery
- You will leverage A+E’s enterprise systems to update fulfillment records with revisions associated to date changes, metadata updates and video updates when necessary
- Fantastic communication skills are a must. This individual manages all aspects of internal and external partner communication, responding to ad hoc requests and ensuring that questions and concerns are resolved quickly and efficiently
- In this role, you’ll build relationships with your assigned clients and maintain updated information on client contacts and technical requirements
- Sales and Legal will look for your input during the deal negotiation process, to provide guidance on technical requirements, material costs, program availability, and delivery timelines
- Marketing, Ad Sales, and Distribution teams will look to you to manage requests for all promotional stunts
- You’re well-versed in AirTable & Excel and can create and manage project trackers with ease. You’ll be responsible for maintaining oversight of priority program requests for international channel partners and sales deals and will work with internal teams to keep new program assets moving quickly through the internal pipeline
- You’ll coordinate with many teams on a variety of services including metadata management and curation, encoding and media preparation, quality control, content packaging and high-speed delivery of A+E Networks’ programming across global platforms
- In addition to generating fulfillment orders for international channel partners and sales deals, this individual coordinates with internal fulfillment teams and external vendors to ensure that priority orders are fully processed and delivered by their due dates, and that rejections are resolved within 72 hours
Skills
- 3-4 years of experience in client services or account management, production services, media supply chain and/or digital distribution
- Excellent written and verbal communication skills
- Working knowledge of Microsoft Office Suite
- The ideal candidate is a critical thinker and a proactive problem-solver
- Knowledge of file formats and global media standards, giving you a firm understanding of technical requirements and distribution workflows
- You've worked in client-facing roles, so you possess a high level of diplomacy and excellent customer service skills
- Strong time management skills and the ability to balance multiple projects and priorities are among your strengths
- Amazing attention to detail, but always has an eye on the broader strategic needs of the business
- Flexible and able to pivot quickly to meet changing demands and business needs
- BA or BS in Media, Communications or related field is preferred
- Knowledge of global broadcast standards, digital media platforms, or encoding and post production processes highly preferred
- Experience with AirTable and SharePoint a plus
Benefits
- Flexible (Hybrid/Remote/In-Office)
- Remote work from home is predicated on having a robust home network/internet service capable of supporting the position’s areas of responsibility.
- Project assignment associates are hired and employed through a third-party vendor with a duration/tenure of no longer than eighteen (18) months.
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