Note: The job is a remote job and is open to candidates in USA. Yochana is seeking a Source-to-Pay Operations professional to support customers using the ServiceNow platform. The role focuses on solution architecture, customer-facing consulting, executive stakeholder management, and advising customers on procurement and supply chain technology and processes.
Skills
- ServiceNow Platform, Solution Architecture, Customer Success/Customer-Facing Consulting, Executive Stakeholder Management, Procurement & Supply Chain / Source-to-Pay Operations
- 8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role
- 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role
- Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
- Other skills which will help you succeed in this role: data driven, experience with value consulting/realization, verbal and written communication talent, content(webinar) development
- 5+ years of experience managing executive business stakeholders in a customer organization, preferred
- Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred
- Knowledge of ServiceNow's integration tools and capabilities preferred
- 2+ years of experience working with Procurement and/or Supply Chain processes or technology preferred
- Experience implementing ServiceNow Source-to-Pay Operations products strongly preferred
Benefits
- Remote within USA
Company Overview