Note: The job is a remote job and is open to candidates in USA. SpryPoint is a high-growth software company modernizing how utilities serve their communities. As a Solutions Engineer, you will be the technical heartbeat of the sales cycle, working alongside the sales team to deliver tailored product demonstrations and serve as a trusted technical advisor to prospective customers.
Responsibilities
- Own the technical side of the sales cycle - from discovery and requirements gathering through demo delivery, proposals, and RFP responses
- Build and deliver tailored, configured product demonstrations that connect SpryPoint's capabilities to a utility's specific needs and pain points
- Become a product expert across SpryPoint's full suite - SpryCIS, SpryEngage, SpryMobile, and more - and stay sharp on industry trends and emerging technologies
- Design solutions that are practical, usable, and built around how utilities actually operate
- Serve as a trusted technical advisor to prospective customers throughout the sales process - the person they turn to when they have hard questions
- Partner closely with Account Executives across territories to move deals forward
- Support technical proposals, system architecture documentation, and RFQ/RFP responses
- Represent SpryPoint at field marketing events, conferences, our National Users Conference, and regional trade shows
- Travel approximately 25% of the time (roughly once a month), with occasional peaks up to 50%
Skills
- 5+ years of experience demoing and selling SaaS solutions to utilities in North America - you know this world
- Deep knowledge of utility software, including Customer Information Systems (CIS), Customer Self-Service, Mobile Field Service, Work Orders, Asset Management, and CMMS
- Familiarity with the broader utility software ecosystem - ERP, SCADA, OMS, AMI, MDM
- A solid understanding of utility operations across electric, water, wastewater, gas, broadband, and sanitation
- Exceptional presentation and communication skills - you can walk a room of skeptical engineers and a C-suite exec through the same demo and land it both times
- Strong active listening and discovery instincts - you ask the right questions before you start talking about solutions
- A collaborative spirit and low-ego approach to working with sales, technical, and customer success teams
- Comfort with travel and the ability to thrive in a remote-first environment
- Demo2Win training or similar is a nice bonus, but a track record of winning deals matters more
Benefits
- Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
- Complete Setup - MacBook + $800 to create your ideal home workspace
- Health, dental, vision, and life insurance from day one
- Generous PTO and unlimited sick days
- RRSP (Canada) and 401k (US) matching programs
- $2,500 annual development fund, tuition assistance, and Book Bounty program
- Annual company events and team offsites that bring us together
Company Overview