Note: The job is a remote job and is open to candidates in USA. Buzz Solutions is focused on driving the adoption of AI-powered solutions in the electric utility sector. As a Solutions Engineer, you will engage with clients to understand their needs and architect tailored AI/ML solutions, ensuring successful integration and customer satisfaction.
Responsibilities
- Gather customer requirements to understand and document our clients' needs and challenges
- Architect and demonstrate AI/ML-powered solutions that meet client needs, including computer vision, data ingestion, analytics, and API integrations
- Collaborate closely with Account Executives to strengthen relationships and drive new business by leading the RFI/RFP process
- Lead the design and deployment of end-to-end ML and computer vision workflows and solutions for utility clients and their use cases
- Collaborate with customer technical teams during deployment to ensure seamless integration, guide best practices, and optimize solutions for long-term success
- Develop tailored solutions that meet customer requirements
- Complete Vendor Security Audits required by clients to ensure the security and compliance of our solutions with industry standards
- Answer technical questions from clients regarding our technology, features, and solutions
- Create compelling demos, visualizations, and technical presentations that clearly communicate the value of our AI-driven platform to both technical and non-technical audiences
- Provide comprehensive training sessions with clients, both virtually and onsite
- Contribute to successfully implementing and integrating our solutions into clients’ workflows
Skills
- 5+ years of experience in a solutions engineering or sales engineering role, ideally supporting AI/ML or data-driven software products
- Proven track record of building and operationalizing AI/ML workflows and solutions
- Strong understanding of AI/ML concepts - neural network architectures, convolutional neural networks (detection, segmentation, classification based supervised learning
- High-level proficiency with computers and business software, including CRM systems, presentation tools, and productivity software (e.g., Microsoft Office Suite, HubSpot, Canva, etc.)
- Background working in and/or a solid understanding of cybersecurity and information security standards, including ISO 27001 and SOC2
- Proven ability to build and strengthen customer relationships, guiding them through technical discovery and solution adoption
- Excellent verbal and written communication skills to articulate complex technical concepts clearly to both technical and non-technical audiences
- Strong problem-solving skills with the ability to understand customer needs and provide tailored solutions
- Experience with scripting or automation (e.g., Python, VBA) to improve personal efficiency and productivity
- Experience selling, buying, or integrating Esri products like ArcGIS
- Experience working in the Electric Utility Industry or Power Engineering Industry
- Experience working as a field technician or field engineer in the utility industry, especially as a substation technician, utility inspector, or lineman
Benefits
- All travel expenses, including transportation, accommodation, and meals, are covered by the company.
Company Overview
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