Note: The job is a remote job and is open to candidates in USA. Granicus provides cloud-based technology solutions that help government agencies communicate and engage with their constituents. The Solutions Consultant will lead discovery and solution design for public-sector opportunities, develop value-based solution strategies and presentations, and collaborate with Revenue, Architecture, Product, and Professional Services teams to support complex SaaS sales.
Responsibilities
- Own discovery and solution design for opportunities across government verticals
- Partner with Revenue teams to shape opportunity flow, including qualification, stakeholder coverage, and solution alignment
- Facilitate structured pre-sales discovery sessions with government stakeholders to uncover desired outcomes, success metrics, blockers, context, and buying criteria
- Design and deliver value‑based solution presentations aligned to agencies’ mission and functional outcomes
- Translate customer needs into compelling, actionable solution narratives that reflect agency executive priorities and economic value
- Work cross-functionally with Architects, Product, and Services to validate solution approaches and flag risks early
- Contribute to internal frameworks, configuration playbooks, and reusable content based on live deal experience
- Share insights from discovery and solutioning that inform messaging, product direction, or field enablement
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies
- Owns solution design and discovery across all assigned opportunities
- Produces clear, aligned solution design documentation that supports seamless deal and account strategy and execution
- Regularly receives positive feedback from Revenue teams, including sellers and leaders, and SC leaders, on value and strategic contribution
- Contributes to internal improvement—templates, tools, retrospectives, or enablement—based on field experience
- Consistently demonstrates initiative, reliability, and cross-functional collaboration that elevate team performance
Skills
- 3+ years of experience in a presales role (Solutions Consultant, Sales Engineer, or equivalent)
- Experience supporting net‑new and expansion SaaS sales
- Proven ability to lead discovery, solution presentations, and demos, and contribute to solution positioning in complex buying environments
- Evidence of value engineering – Successful use of supporting materials like ROI/Cost of Inaction statements, financial implications of achieving or not achieving targeted success metrics, economic business cases
- Clear, effective written and verbal communication skills across both technical and business stakeholders
- Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
- Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
- A consultative, customer-first mindset and deep interest in public sector modernization
- Proficiency with AI-enabled productivity tools to streamline research, summarize complex information, generate content, and improve operational efficiency
- Experience supporting state, local, or federal government sales cycles
Benefits
- Remote-first work arrangement
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Multiple Health Plan Options – Including a 100% employer-paid plan.
- Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
- Fitness Reimbursement Program – Stay active, your way.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Paid Parental Leave – For both birthing and non-birthing parents.
- Traditional & Roth 401(k) – With a generous company match.
- Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
- Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
- Special guests from time to time to discuss issues that impact the employee population
Company Overview
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