Note: The job is a remote job and is open to candidates in USA. Creatio is a company focused on providing innovative solutions, and they are seeking a Senior Solutions Consultant to support the development of the North American region. The role involves providing technical expertise during the sales process, driving technology evaluations, and ensuring customer satisfaction through effective demonstrations and solutions alignment.
Responsibilities
- Lead discovery sessions with prospects to identify pain points, business goals, and key use cases
- Align Creatio’s platform capabilities with prospect requirements, positioning no-code automation, AI-driven workflows, and CRM functionalities effectively
- Develop value-driven demos, leveraging storytelling techniques to connect with different personas (C-suite, IT, end-users)
- Deliver engaging, industry-specific demos, adapting content for each audience and addressing technical objections
- Deliver product demos and technical briefs for key customer accounts
- Act as a trusted advisor, guiding customers on best practices for digital transformation with a low-code/no-code CRM
- Help partners define best approaches in sales strategies based on product specifics and capabilities
- Work closely with Account Executives to strategize on deal progression and competitive positioning
- Contribute to internal knowledge bases, demo libraries, and best practices for presales teams
- Stay updated on Creatio’s latest features, market trends, and competitor offerings
- Ability to assess and evaluate technical requirements for enterprise solutions
- Strong questioning techniques for discovery meetings to uncover real customer needs
- Active listening and solution-oriented thinking
- Root cause analysis to identify core business challenges and propose effective solutions
- Storytelling skills to present solutions in an engaging and concise manner
- Experience managing multiple opportunities simultaneously (5-10 demos per week)
- Ability to prioritize opportunities based on ARR and strategic impact
- Support for sales reps in proposals, user guidance, and best practices
- Close collaboration with partners who lack experience in Creatio, assisting them in customer presentations
- End-to-end involvement from discovery to deal closure, including demo preparation
- Ability to craft demo strategy, use cases, configurations, and storytelling approaches
- Strong documentation skills—creating demo documents within a 3-day SLA for the demo team (5-day SLA)
- Final technical check during evaluation phases to ensure solution alignment
- Willingness and ability to travel within the North America region
- Adaptability to handle last-minute demo requests
- Strong multitasking and prioritization skills in a high-paced environment
Skills
- Bachelor's degree in a related field
- 4-5 years of experience in solution consulting, presales, or technical sales within enterprise SaaS (CRM, BPM, or automation solutions preferred)
- Strong expertise in business process automation, CRM platforms, or customer experience solutions
- Exceptional presentation skills, with the ability to tell compelling stories through customized demos
- Ability to navigate complex sales cycles and influence senior decision-makers
- In-depth knowledge of the North American market dynamics, including industry trends, and competitor landscape
- Storytelling mindset – ability to create engaging, value-driven narratives in demos
- Curiosity & problem-solving – proactive approach to understanding customer needs
- Collaboration & adaptability – ability to work cross-functionally in a fast-paced, global team
- Willingness to travel as needed to meet with clients and attend industry events
- Strong understanding of business processes and financial operations (e.g., loan originations)
- Solid technology background, particularly in SaaS solutions and cloud infrastructure
- Key cloud concepts and terminology
- Ability to assess and evaluate technical requirements for enterprise solutions
- Strong questioning techniques for discovery meetings to uncover real customer needs
- Active listening and solution-oriented thinking
- Root cause analysis to identify core business challenges and propose effective solutions
- Storytelling skills to present solutions in an engaging and concise manner
- Experience managing multiple opportunities simultaneously (5-10 demos per week)
- Ability to prioritize opportunities based on ARR and strategic impact
- Support for sales reps in proposals, user guidance, and best practices
- Close collaboration with partners who lack experience in Creatio, assisting them in customer presentations
- End-to-end involvement from discovery to deal closure, including demo preparation
- Ability to craft demo strategy, use cases, configurations, and storytelling approaches
- Strong documentation skills—creating demo documents within a 3-day SLA for the demo team (5-day SLA)
- Final technical check during evaluation phases to ensure solution alignment
- Willingness and ability to travel within the North America region
- Adaptability to handle last-minute demo requests
- Strong multitasking and prioritization skills in a high-paced environment
- Experience in financial services preferred
- Experience with no-code/low-code platforms, AI automation, or API integrations is a plus
- Experience working with and designing database solutions is a plus
Company Overview
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