Note: The job is a remote job and is open to candidates in USA. GC AI is the fastest-growing and most trusted legal AI platform for in-house legal teams. As a Solutions Advisor in Legal Ops, you will blend your legal expertise with cutting-edge AI to help customers unlock new ways of working, driving adoption and shaping product direction.
Responsibilities
- Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains
- Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas
- Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers
- Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions
- Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs
- Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively
- Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction
Skills
- 4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered
- Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements
- A genuine passion for AI — you already use it and love experimenting with it
- Proven ability to learn quickly, think critically, and apply knowledge creatively
- Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software)
- Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities
- Strong written and verbal communication, with the ability to explain complex ideas clearly
- Experience designing or teaching training programs, workshops, or courses
Benefits
- Offers Equity
- Healthcare
- We’re a hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.
- Mentorship and learning opportunities
- Clear path for growth in an expanding company
- Exposure to cutting-edge technologies and practices
- Freedom to innovate and own crucial systems
- Regular coworking sessions
- Customer dinners
- Team and company offsites
Company Overview