Note: The job is a remote job and is open to candidates in USA. Lighthouse is seeking a Solution Consultant to support case strategy projects and client enablement. The role leads teams in using complex information retrieval methodologies, develops technical and process solutions, supports deployment of AI offerings such as IQ Answers, and mentors less experienced team members.
Responsibilities
- Masters DART/Lighthouse Search syntax and functionality
- Leads Case Strategy project teams for standard projects
- Develops ownership of Lead-level tasks in the following areas, sometimes with guidance: - Project scoping - Technical and process solutions, including Lighthouse IQ - Client communications - Resource Management - Execution strategy - Project communications - Leadership and mentorship - Risk identification
- Masters Lighthouse Case Strategy AI tools
- Assists clients with the deployment of Lighthouse Case Strategy AI offerings, such as IQ Answers, by providing training and support
- Consults with clients to design workflows incorporating AI tools
- Duties are performed in a virtual office environment while sitting at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
- Duties may require the ability to travel via automobile or airplane. Approximately 5% of the time will be spent traveling
Skills
- Strong oral and written communication skills
- Keen attention to detail and a practiced sense of order and organization
- Strong analytical skills
- Strong pattern recognition skills
- Aptitude for quickly learning technologies and processes
- Adjusts to new situations quickly and aptitude for working in a fast-paced environment to meet deadlines
- Ability to manage competing priorities and work independently or as part of a team
- Competency in a PC/Windows environment using Microsoft Office (Word, Excel, and Outlook)
- Bachelor's degree or higher or equivalent additional years of experience in professional or academic experience with research, data mining, strategic search, data analysis, text analysis, technology-assisted review (TAR), Electronically Stored Information (ESI), content management or linguistic analysis
- 2+ years of work experience
- Duties are performed in a virtual office environment while sitting at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material
- Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
- Duties may require the ability to travel via automobile or airplane. Approximately 5% of the time will be spent traveling
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with company match
- Company-paid Life & AD&D insurance
- Company-paid short- and long-term disability insurance
- Telemedicine
- Other wellness plans
- Flexible PTO program
- Paid volunteer days
- Voluntary accident insurance
- Voluntary hospitalization insurance
- Voluntary critical illness insurance
- Voluntary pet insurance
- Eligible to participate in an annual bonus or incentive program
Company Overview
Company H1B Sponsorship