Note: The job is a remote job and is open to candidates in USA. Akraya is an IT staffing firm providing technology talent solutions to organizations. The company is seeking a hands-on Software Systems Engineer Senior Associate to evolve an internal AI-enabled tooling platform using Claude toolkits, Python libraries, knowledge systems, and enterprise integrations. The role focuses on AI agent development, GitHub migration, CI/CD, secure data handling, RAG systems, automation, and documentation.
Responsibilities
- Own and extend the existing Python toolkits, Claude agents, dashboards, SharePoint integrations, and Smartsheet integrations supporting the ISD team
- Measure current Claude/toolkit token usage and establish a baseline, then redesign routine workflows using MCP servers, packaged plugins, Agent SDK services, or internal applications to reduce unnecessary context consumption
- Lead migration of the shared library into GitHub, including repository architecture, branching strategy, CI/CD, packaged releases, and distribution processes
- Establish secure boundaries ensuring customer pricing data, deal content, knowledge-base information, and published outputs remain in approved client’s systems and are not committed to source control
- Develop scanning and controls to prevent confidential data and secrets from entering repositories while enabling users to install and run releases from a fresh machine
- Improve the ISD Brain knowledge base into a multi-user retrieval and contribution system with access controls, source citations, confidence levels, and grounded responses
- Build and maintain AI/agent workflows that provide cited, provenance-aware answers and explicitly return "I don't know" when sufficient evidence is unavailable
- Create clear design documentation, runbooks, technical documentation, and user-facing instructions so the broader team can operate and maintain the platform
Skills
- Deep hands-on experience with **Claude Code**, including skills, sub-agents, CLAUDE.md instructions, hooks, permissions, MCP connectors, and understanding of token/context behavior
- Strong **Python development and testing** experience, preferably using the standard library and maintaining lightweight, portable solutions
- Experience migrating existing codebases into **GitHub**, establishing repository structures, branching strategies, CI/CD pipelines, release processes, and secure data-management practices
- Production experience building **agentic AI and RAG systems**, including agent boundaries, retrieval, source grounding, citations, and evaluation
- Strong understanding of **confidential data handling, access controls, secrets management, provenance, and secure separation of code from customer/business data**
- Strong communication and collaboration skills, with the ability to translate technical solutions into measurable business value
- Experience managing technical backlogs and creating **design documents, runbooks, and technical documentation**
- Obsidian or comparable **Markdown-based knowledge bases** at team scale
- SharePoint and Microsoft 365 integrations/connectors
- Smartsheet and Confluence
- **API and MCP connectivity** development
- GCP or AWS experience
- Experience with multi-user knowledge systems and role-based access models
- Experience building internal developer platforms or AI-enabled productivity/tooling platforms for non-engineering users
- Strong understanding of **software distribution, dependency management, packaging, and fresh-machine setup**
- Demonstrated ability to establish measurable baselines and quantify improvements in **cost, execution time, reliability, or user adoption**
- Strong attention to data provenance, source confidence, access restrictions, and auditability
- Ability to work independently, challenge unclear requirements constructively, and deliver practical solutions with clear documentation
Benefits
- Remote work arrangement
Company Overview
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