Note: The job is a remote job and is open to candidates in USA. Procore Technologies is seeking a Project Manager to join its Professional Services team. The role manages client onboarding and service engagements by coordinating resources, timelines, budgets, risks, and deliverables while partnering with internal teams and clients to achieve successful business outcomes and high satisfaction.
Responsibilities
- Work with clients to define execution strategies that ensure delivery of all agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, reporting, and change management strategies
- Collaborate with key client contacts, technical leadership, Account Managers, and Customer Success to execute custom Statements of Work (SOWs) and onboarding strategies
- Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally
- Develop and implement repeatable processes and templates to create efficiencies and standardization
- Manage custom multi-workstream timelines and project plans to ensure on-time delivery of services and deliverables
- Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives
- Prepare accurate and insightful reports on project progress, budget, and risks using Procore’s internal systems
- Provide proactive and high-level service to Procore clients through consistent and clear communication
- Maintain working knowledge of Procore’s products, business model, emerging technologies, and professional services best practices
Skills
- 5+ years of experience managing or supporting large-scale professional services delivery
- Proven track record of successfully leading multiple (20+) concurrent projects in a fast-paced environment
- Strong proficiency in creating and managing Gantt project schedules, documenting business outcomes, resource forecasting, and maintaining RAID logs
- Experience managing complex projects across web and mobile applications for document management, project management, or similar platforms
- Proven success managing professional services projects valued at $100K+ while effectively controlling scope and margin
- Strong familiarity with Agile, Waterfall, and hybrid SaaS project management methodologies
- Strategic thinker with strong critical thinking, high attention to detail, and a deep understanding of value drivers and standard operating procedures (SOPs)
- Highly proactive, organized, and adaptable, with a natural ability to innovate, persuade stakeholders, and drive projects to goal completion with an optimistic mindset
- Willingness to travel for client on-sites and company events (up to 30–40% of time)
Benefits
- This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation.
Company Overview
Company H1B Sponsorship