Note: The job is a remote job and is open to candidates in USA. Close is a company that builds AI-powered sales software designed to help teams sell more effectively. They are seeking a Software Engineer to develop tools and systems for their Support team, focusing on automation and improving workflow efficiency.
Responsibilities
- Build internal tools that scale Support
- Own projects end to end
- Ship customer-facing tools when they take work off the queue
- Collaborate closely with Support
- Improve the systems underneath the work
- Experiment and ship
Skills
- 3+ years of Software Engineering experience
- Ability to write clean, production-quality code
- Degree or rigorous experience in Computer Science, Mathematics, Physics, Electrical or Mechanical Engineering
- Fluent in Python, Rust, Go, or Typescript/Javascript
- Experience building information retrieval systems using semantic search / RAG
- Ability to think about upstream and downstream consequences of processes
- Fluent in AI tools like Claude, Codex, Pi, and understanding of code debugging
- Strong written communication skills
- Ability to thrive in a fully remote, async-first environment
- Comfortable with autonomy and managing own priorities
- Located in US time zones (ET, CT, MT, or PT)
Benefits
- Paid Time Off: ~5 weeks of PTO to start.
- 1-week all-company Winter Holiday Break
- Paid US holidays
- You'll earn 2 extra days for every year you're with Close.
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering 99% of your premium
- Dental
- Vision
- HSA
- FSA
- Company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
Company Overview