Note: The job is a remote job and is open to candidates in USA. Lincoln Center for the Performing Arts is a cultural organization building a modern digital foundation to expand access to culture and deepen audience relationships. The Software Engineer will build and maintain commerce experiences and API-driven systems supporting ticketing, donations, memberships, patron accounts, payments, and audience engagement.
Responsibilities
- Build and maintain features that support ticketing, checkout, donations, memberships, and patron account experiences across web and mobile platforms
- Collaborate closely with Product Managers and Designers to translate business requirements into scalable technical solutions
- Develop and maintain integrations with ticketing systems, CRM platforms, payment processors, and third-party services
- Optimize performance and reliability across high-traffic commerce experiences, particularly during on-sale and peak demand periods
- Implement analytics tracking and instrumentation to support funnel analysis, experimentation, and continuous optimization
- Contribute to the design and evolution of API-driven architectures that enable flexibility, scalability, and reuse across systems
- Write clean, maintainable, and well-tested code, and participate in code reviews to uphold engineering standards
- Support debugging, troubleshooting, and resolution of production issues to ensure a stable and consistent patron experience
- Partner with cross-functional teams to improve system usability, reduce operational friction, and enhance internal workflows
- Help ensure all commerce experiences meet accessibility standards and deliver a seamless, intuitive user experience
Skills
- Experience in building or contributing to digital commerce systems such as ticketing, e-commerce, payments, or subscription platforms
- 3+ years of software engineering experience
- Proficiency in modern web development technologies such as JavaScript or TypeScript, and frameworks such as React or Next.js
- Experience working with backend systems and APIs, including REST or GraphQL services
- Familiarity with integrating external systems such as payment gateways, CRM platforms, or ticketing systems
- Experience working with cloud environments such as AWS, GCP, or Azure
- Understanding of modern software development practices, including version control, testing, and CI/CD pipelines
- Strong problem-solving skills and the ability to debug complex systems across multiple integrations
- Ability to collaborate effectively with product, design, and engineering stakeholders
- Clear communication skills and the ability to explain technical concepts to non-technical audiences
- Experience with analytics, experimentation, or performance optimization is a plus
Benefits
- Remote work in New York, NY
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