Note: The job is a remote job and is open to candidates in USA. MeanPug Digital is seeking a Social Media Coordinator to support their social media operations. The role involves scheduling and publishing content, managing community interactions, and maintaining a content calendar, ensuring timely and quality delivery across various platforms.
Responsibilities
- Schedule and publish approved content across Instagram, Facebook, LinkedIn, YouTube Shorts, X, and other platforms
- Adapt formatting per platform including captions, image sizing, link placement, and native upload requirements
- Run the QC checklist on every post before it goes live, no exceptions
- Monitor comments, DMs, and mentions across all client accounts multiple times daily
- Triage interactions: respond directly to routine ones, draft (but do not send) anything requiring the Social Media Manager's input, and escalate anything high-risk within a defined SLA
- Maintain an escalation log for anything flagged upward
- Execute the reposting cadence built by the Social Media Manager across platforms
- Flag resurfacing opportunities the Social Media Manager hasn't already identified
- Resize existing designs for cross-platform use as needed (no original design work required)
- Pull raw analytics monthly across clients including engagement, reach, impressions, and CTR
- Build and populate the report deck structure using a defined template; the Social Media Manager adds strategic narrative
- Flag notable metric shifts weekly, not just at month-end
- Maintain the shared content calendar so status is always visible without the Social Media Manager having to chase it
- Proactively flag deadline risk before it becomes a problem
- Run a weekly competitor scan across client-provided lists, compiling content and format shifts into a short recurring summary
- Maintain Canva and Drive folder structures and naming conventions per client
- Keep the approved asset library organized and current
- Execute the onboarding checklist for new clients as needed
- Surface friction points from daily execution and participate in periodic QC checklist reviews as the system evolves
Skills
- 2 to 4 years of experience in a social media coordination, community management, or digital marketing execution role, agency experience strongly preferred
- Hands-on experience scheduling and publishing content across Instagram, Facebook, LinkedIn, and other major platforms
- Familiarity with social media scheduling tools such as Sprout Social, Later, Buffer, or similar
- Strong attention to detail, you catch formatting issues, broken links, and typos before they go live
- Comfortable managing multiple client accounts simultaneously without letting anything slip
- Organized and self-directed, you maintain systems rather than waiting to be reminded
- Clear written communication skills for community management responses and internal flagging
- Comfortable working in a fast-paced remote environment with defined processes and tight turnaround times
- Experience with Canva for basic asset resizing and formatting
- Familiarity with social analytics tools and pulling platform-level data exports
- Experience in legal, professional services, or other regulated industries
- Comfort with project management tools such as Asana, Monday, or Notion
- Experience supporting a social media manager or working within a defined content workflow
Benefits
- Medical, dental, and vision insurance
- Company-sponsored 401(k) with matching
- Flexible work schedule, work when and where you're most productive as long as deliverables are met
- Up to $500 reimbursement for pet adoption fees or vaccinations
- Professional development opportunities
Company Overview