Note: The job is a remote job and is open to candidates in USA. NewGen Administrative Services partners with skilled nursing facilities to deliver compassionate, person-centered care. They are looking for a deeply experienced Billing Specialist II to own complex billing and collections across three facilities.
Responsibilities
- Audit and manage billing accounts for three facilities with precision and efficiency
- Communicate with Medicare, California Medicaid (Medi-Cal), HMOs, and other payors to ensure fast, accurate reimbursement
- Proactively handle collections, set up payment plans, and resolve account discrepancies
- Serve as the trusted billing expert for patients and families—via phone and virtual channels—answering questions and collecting balances with empathy
Skills
- 5+ years of verifiable Skilled Nursing Facility (SNF) billing experience
- Deep working knowledge of California Medicaid (Medi-Cal), Medicare, and HMO billing rules
- Proven ability to manage collections, resolve complex billing issues, and communicate sensitively with patients
- Self-starter mindset and comfort working remotely with minimal supervision
- High-volume billing and collections experience
- Billing and coding certification
Benefits
- Comprehensive benefit package: medical, dental, vision, 401(k), FSA, and employee perks
- Ongoing training and continuing education
- Clear paths for advancement within a growing organization
- Referral bonus program
Company Overview