Note: The job is a remote job and is open to candidates in USA. Square provides integrated commerce, software, and financial services solutions for businesses of all sizes. The SMB Account Manager will manage and grow a portfolio of small and medium-sized Services merchants by tailoring Square tools, driving product adoption and expansion, building client partnerships, and advocating for merchant needs.
Responsibilities
- Own, retain, and grow a portfolio of SMB Services merchants, helping them thrive through tailored adoption of Square tools
- Drive expansion through product adoption, upselling, and value-based recommendations
- Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products
- Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management
- Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square
Skills
- 3+ years experience in Sales, Account Management or related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent organizational, analytical, written, and verbal communication skills
- Passion and knowledge about how new technologies can help better serve small and medium size businesses
- A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients
- Experience within the Services or Beauty industry is preferred
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
Company Overview
Company H1B Sponsorship