Note: The job is a remote job and is open to candidates in USA. Slalom is a business and technology consulting company that helps organizations improve operations, drive growth, and create value. The Senior Consultant – Technical Program Manager will lead a complex technical workstream for the implementation of a new enterprise billing platform, coordinating vendors, systems integrators, client stakeholders, and technical teams. The role is responsible for program delivery, governance, financial management, technical alignment, and executive stakeholder engagement.
Responsibilities
- Lead a strategic technical workstream supporting the implementation of a new enterprise billing platform
- Develop and manage integrated program plans, delivery roadmaps, milestones, dependencies, risks, and issue resolution processes
- Drive execution across multiple workstreams while maintaining alignment with overall program objectives
- Establish governance structures, status reporting, and executive-level communications
- Ensure successful delivery through effective management of scope, schedule, budget, quality, and outcomes
- Coordinate efforts across multiple software vendors, implementation partners, and systems integrators
- Manage cross-functional dependencies and facilitate decision-making across diverse stakeholder groups
- Drive accountability with third-party partners and ensure delivery commitments are achieved
- Evaluate tradeoffs and recommendations across technology, business, and program priorities
- Build trusted relationships with executives, business leaders, product teams, and technology stakeholders
- Provide concise, actionable updates to senior leadership and steering committees
- Navigate complex organizational dynamics through strong emotional intelligence and executive presence
- Facilitate alignment across business, finance, operations, and technology teams
- Manage program financials, including forecasting, budget tracking, vendor spend, and value realization
- Partner with business and technical teams to evaluate solution impacts, dependencies, and implementation risks
- Translate complex technical concepts into business-friendly discussions and executive-level communications
- Support strategic decision-making through data-driven analysis and financial insights
Skills
- 10+ years of program and project management experience leading large-scale technology initiatives
- Demonstrated success managing complex enterprise transformations with multiple stakeholders, vendors, and implementation partners
- Strong technical aptitude with the ability to understand system architecture, integrations, data flows, platform implementations, and technology delivery lifecycles
- Strong financial management experience, including program budgeting, forecasting, vendor management, and financial reporting
- Exceptional communication, facilitation, negotiation, and stakeholder management skills
- Proven experience presenting to and influencing executive leadership
- High degree of emotional intelligence, executive presence, and organizational awareness
- Experience leading programs in Agile, Waterfall, or hybrid delivery environments
- Advanced experience of AI applications
- Experience supporting billing, revenue management, financial systems, or customer operations transformations
- Experience working within contact center, customer experience, or customer operations environments
- Experience leading enterprise platform implementations involving multiple vendors and systems integrators
- PMP, PgMP, SAFe, Scrum, or comparable program management certification
Benefits
- Meaningful time off and paid holidays
- Parental leave
- 401(k) with a match
- A range of choices for highly subsidized health, dental, & vision coverage
- Adoption and fertility assistance
- Short/long-term disability
- Yearly $350 reimbursement account for any well-being-related expenses
- Discounted home, auto, and pet insurance
Company Overview
Company H1B Sponsorship