Note: The job is a remote job and is open to candidates in USA. Onebrief builds collaboration and AI-powered workflow software for military planning and operational coordination. The Site Reliability Engineering Manager will lead the SRE team and oversee reliability, infrastructure, observability, automation, incident response, and operational support across on-premises DoD and AWS environments. The role also owns team planning, cross-functional coordination, technical prioritization, and engineer development.
Responsibilities
- Lead and develop the SRE team: Hire, coach, and support engineers across infrastructure, operations, and application reliability. Set expectations, manage performance, support career development, and build the skills and coverage the team needs
- Own capacity and work planning: Maintain a clear view of incoming requests, ongoing support needs, and planned engineering work. Break initiatives into manageable tasks with the team, establish ownership, sequence work, and adjust commitments as priorities or capacity change
- Coordinate delivery across teams: Manage dependencies with platform engineering, application engineering, security, and customer success. Identify blockers early, resolve competing priorities, and communicate progress, risks, and decisions to stakeholders
- Set the reliability roadmap: Translate customer needs, production data, incident patterns, and operational risks into a prioritized improvement plan. Protect capacity for work that reduces recurring failures and makes deployments easier to operate
- Establish operational ownership: Ensure production deployments have clear support responsibilities, escalation paths, and readiness criteria. Plan with partner teams for new deployments, releases, and ongoing customer support
- Support team-led incident response: Establish sustainable on-call coverage and clear incident response expectations. Coach engineers who serve as incident commanders and lead blameless postmortems / After Action Reviews (AARs). Help the team assess corrective actions, assign ownership, and schedule follow-through
- Guide technical priorities: Work with engineers and technical leads to evaluate approaches to infrastructure, automation, observability, and application reliability. Ensure plans account for operability, security requirements, and the constraints of on-prem and air-gapped environments
- Make reliability and workload visible: Guide the team's use of SLIs, SLOs, and operational metrics. Use service health, support demand, and delivery progress to explain where investment is needed and whether improvements are working
- Reduce operational toil: Give engineers time and support to automate repetitive deployment, maintenance, troubleshooting, and recovery work. Help turn lessons from individual customer environments into reusable improvements
Skills
- If you are not currently within commuting distance, you must be willing to relocate
- Active Secret clearance required
- You care deeply about reliability and understand the challenges of operating software in environments where connectivity, access, and deployment options can be constrained
- You're an effective people manager who sets clear expectations, gives useful feedback, and helps engineers grow
- You're comfortable managing a changing workload
- You bring calm and structure when priorities shift or incidents occur
- You have the technical judgment to help the team determine whether a recurring problem needs an infrastructure change, better automation, an application fix, or a clearer process
- An active Secret clearance
- 5+ years in Site Reliability Engineering, Platform Engineering, DevOps, or a related role, with substantial infrastructure and operations experience
- Experience directly managing engineers, including coaching, performance management, career development, and hiring
- Experience planning team capacity, prioritizing competing requests, and coordinating engineering work across teams
- A track record of delivering reliability improvements while managing ongoing operational responsibilities
- Experience with incident response and post-incident review practices, including helping engineers develop leadership and ownership
- Technical judgment sufficient to evaluate engineering proposals, understand operational risks, and guide prioritization
- Clear communication, including the ability to explain constraints and negotiate scope, timing, and commitments with stakeholders
- You should have practical experience operating production systems and enough breadth to guide engineers working across these areas:
- Infrastructure and automation: Infrastructure as Code, configuration management, and scripting, using tools such as Terraform, Ansible, Python, Go, or Bash
- Containers and orchestration: Kubernetes deployment, troubleshooting, and operations
- Delivery practices: CI/CD pipelines, release safety, and repeatable deployments
- Cloud and on-prem environments: Operating software across AWS or AWS GovCloud and customer-managed infrastructure
- Observability: Monitoring, logging, and actionable alerting using tools such as the Grafana stack, ELK, or Datadog
- Networking and security: Core protocols, secure configuration, and connectivity troubleshooting
- Application reliability: Working with software engineers to diagnose application failures and evaluate infrastructure or code changes
- Experience leading teams supporting mission-critical customer deployments
- Experience managing engineering programs or coordinating delivery across multiple customer environments
- Experience operating in DoD, classified, or air-gapped environments
- Familiarity with RMF, STIGs, and ICD 503
- Experience implementing SLIs, SLOs, and error budgets for distributed systems
- GitOps practices and toolchains
- On-prem virtualization experience with VMware, Proxmox, Nutanix, Hyper-V, or similar platforms
- Application development experience, especially TypeScript or Node.js
- Relevant certifications, such as AWS DevOps Engineer or CKA/CKAD
- Active Security+ or another DoD 8570.01-approved security credential, or the ability to obtain one within 3 months of employment
Benefits
- Offers Equity
- Onebrief provides relocation assistance.
Company Overview