Note: The job is a remote job and is open to candidates in USA. Team Red Dog is hiring a Site Reliability Engineer – Network Observability for a client that provides cloud and software services and operates Azure infrastructure. The role administers and maintains enterprise network observability platforms and Azure-hosted systems, while automating operations, troubleshooting infrastructure issues, applying security and reliability practices, and supporting telemetry-driven performance, capacity, and security workflows.
Responsibilities
- Administer and operate Windows and Linux virtual machines hosted in Azure, maintaining compliance with security and configuration standards
- Operate and maintain network observability platforms, with a primary focus on syslog-ng and trapd running on Linux
- Plan and execute security, operating system, and application patching and upgrades
- Maintain observability systems through capacity planning, configuration management, functional audits, and regular maintenance
- Author and maintain rules using regular expressions to support telemetry processing and platform operations
- Support IBM SevOne Network Performance Manager and Broadcom AppNeta observability platforms
- Investigate automated monitoring alerts and customer-reported incidents involving network observability platforms
- Troubleshoot complex network observability configurations, applications, operating systems, and infrastructure issues
- Assist network and security engineers with identifying traffic patterns, resource utilization, and performance trends
- Automate operational and administrative tasks using Bash, PowerShell, Python, and configuration management tools
- Deploy, configure, and manage Azure cloud services with an emphasis on scalability, reliability, security, and cost effectiveness
- Apply DevOps practices including CI/CD pipelines, infrastructure as code, and source control to streamline deployment and operational processes
- Perform business continuity and disaster recovery failover testing as appropriate
- Manage assigned projects and program components to deliver services against established objectives and timelines
- Participate in the team's on-call DRI rotation and support timely incident resolution
Skills
- 1. **Syslog-ng – 3+ years** of hands-on experience operating, configuring, troubleshooting, patching, and maintaining syslog-ng in enterprise Linux environments
- 2. **Linux Systems Administration – 5+ years** administering Linux systems, including security and OS patching, configuration management, capacity planning, troubleshooting, and production support
- 3. **Network Engineering & Observability – 3+ years** of enterprise networking experience with strong knowledge of network monitoring and telemetry protocols including SNMP, SNMP Traps, NetFlow, and gNMI
- 4. **Automation & Configuration Management – Working knowledge of Ansible and playbooks**, with experience automating operational tasks using Bash, PowerShell, or Python
- * Bachelor's degree in computer science, computer engineering, a related technical field, or equivalent professional experience
- * 5–7 years of enterprise experience in IT systems, network engineering, site reliability engineering, or a closely related role
- * 5+ years of Linux systems administration experience
- * 3+ years of hands-on syslog-ng experience
- * 3+ years of enterprise network engineering experience
- * Strong understanding of network observability and telemetry technologies including SNMP, SNMP Traps, NetFlow, and gNMI
- * Strong knowledge of enterprise networking and routing and switching protocols
- * Hands-on experience with Microsoft Azure or a comparable cloud platform
- * Experience with system capacity planning, functional configuration, auditing, and capacity analysis tools
- * Working knowledge of Ansible and Ansible playbooks
- * Experience automating tasks with Bash, PowerShell, and/or Python
- * Proficiency with regular expressions
- * Experience with source control platforms and DevOps practices
- All applicants must be authorized to work in the U.S. without the need for sponsorship
- * Experience with IBM SevOne Network Performance Manager, Broadcom AppNeta, or similar enterprise observability platforms is preferred
- * Intermediate knowledge of data retrieval and query languages such as KQL and T-SQL is preferred
- * Exposure to commercially available AI platforms is preferred
- Remote – Pacific Time Zone preferred
Benefits
- Health insurance (medical, dental, vision, and life)
- Employer-matched 401K plan
- Generous Paid Time Off
- Flexible Paid Holiday Benefit
- Remote work – Pacific Time Zone preferred
Company Overview