Note: The job is a remote job and is open to candidates in USA. Technatomy Corporation delivers innovative solutions through a talented workforce dedicated to customer success. They are seeking a motivated and detail-oriented Site Reliability Engineer to support reliability engineering and cloud operations for the Department of Veterans Affairs' healthcare platforms. The role involves enhancing service reliability, performance, and operational stability through collaboration and automation.
Responsibilities
- Support day-to-day Site Reliability Engineering activities across platform services, hosted applications, and cloud environments
- Help maintain service reliability, availability, and performance by following established operational procedures, runbooks, and engineering standards
- Gather and review operational metrics, alerts, logs, and system health information to identify issues and support service improvements
- Maintain monitoring, logging, alerting, and dashboard configurations that improve visibility into infrastructure and application performance
- Participate in incident response, service restoration, escalation, and post-incident follow-up under the guidance of senior team members
- Document incidents, recurring issues, operational procedures, configuration details, and troubleshooting guidance
- Develop simple scripts and automation that reduce manual effort, improve consistency, and address recurring operational tasks
- Support CI/CD processes and environment maintenance for application and infrastructure delivery across development, test, and production environments
- Assist with Infrastructure as Code, configuration changes, and environment updates using approved tools, templates, and team guidance
- Perform routine operational checks and support activities for AWS and container-based platforms
- Maintain service inventory, configuration records, operational documentation, and other artifacts used by the reliability team
- Assist with validation, testing, deployment readiness, and operational acceptance activities for releases and environment changes
- Follow established security, access, change, and operational procedures that support Federal compliance and secure administration
- Collaborate with software, infrastructure, platform, monitoring, incident-management, and support teams to resolve issues and improve reliable service delivery
Skills
- 1–3 years of experience in Site Reliability Engineering, DevOps, systems administration, cloud operations, platform support, software engineering, or a related technical role
- Foundational understanding of Linux systems, cloud infrastructure concepts, enterprise application support, and basic networking
- Exposure to scripting or programming using Python, Bash, PowerShell, or a similar language
- Familiarity with monitoring, logging, alerting, troubleshooting, incident response, and service restoration concepts
- Basic knowledge of CI/CD, version control, automation, configuration management, or Infrastructure as Code concepts
- Ability to follow technical procedures, document work accurately, analyze operational information, and escalate issues appropriately
- Strong attention to detail and the ability to learn new cloud, platform, observability, and automation tools quickly
- Ability to work effectively in a collaborative, remote team environment with engineers, operations personnel, and customer stakeholders
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent practical experience
- Must be able to obtain and maintain a Public Trust clearance
- This position requires U.S. citizenship or Greencard
- Internship, academic, lab, or hands-on experience with AWS, Microsoft Azure, Google Cloud, or another cloud platform
- Familiarity with Docker, Kubernetes, EKS, ECS, or another container and orchestration technology
- Exposure to CloudWatch, Grafana, Prometheus, Elasticsearch, Kibana, Splunk, OpenTelemetry, or similar observability tools
- Experience with Git-based workflows, pipeline tooling, or automation through coursework, labs, internships, or professional experience
- Understanding of Federal security, compliance, healthcare technology, or other regulated enterprise environments
- Relevant foundational certification such as AWS Certified Cloud Practitioner, AWS Certified Developer – Associate, CompTIA Linux+, Security+, or HashiCorp Terraform Associate
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