Note: The job is a remote job and is open to candidates in USA. Technatomy Corporation delivers innovative solutions through the efforts of their diverse and talented people. They are seeking a Senior Site Reliability Engineer to support the Technical Director in advancing reliability engineering and cloud operations for healthcare platforms and applications, ensuring improved availability, performance, and operational excellence.
Responsibilities
- Partner with the Technical Director to implement and mature Site Reliability Engineering practices across platform services and hosted applications
- Improve the full service lifecycle from design and deployment through operation and continuous refinement, with a focus on availability, latency, performance, efficiency, and capacity
- Define, track, and report service-level indicators, service-level objectives, error budgets, and service health measures that guide engineering decisions
- Build, enhance, and maintain CI/CD pipelines that enable secure, automated, repeatable application and infrastructure delivery
- Develop and support Infrastructure as Code and configuration automation using Terraform, Ansible, and comparable technologies
- Integrate automated testing, validation, security checks, rollback, and operational readiness controls into delivery workflows
- Design and improve monitoring, logging, tracing, alerting, and dashboards to strengthen observability and accelerate issue detection and response
- Analyze system behavior, performance trends, capacity, failure patterns, and operational data to improve reliability, scalability, and efficiency
- Reduce operational toil by automating repetitive tasks, improving runbooks, and engineering durable solutions for recurring issues
- Support AWS infrastructure and Kubernetes, EKS, ECS, Docker, or comparable container platforms with an emphasis on resilience, scalability, and security
- Contribute to platform modernization, capacity planning, reliability reviews, deployment-pattern improvements, and operational readiness for cloud-native services
- Implement reliability practices that align with Federal security requirements, including secure configuration, least privilege, vulnerability remediation, and policy-based controls
- Collaborate with development, platform, operations, monitoring, incident-management, architecture, and cybersecurity teams to improve service and deployment outcomes
- Participate in incident response, service restoration, root cause analysis, and blameless post-incident reviews for critical systems and services
- Identify recurring issues, reliability gaps, and failure patterns and drive corrective actions through automation, architecture improvements, and process refinement
- Strengthen on-call readiness, operational documentation, escalation procedures, and continuous improvement practices that reduce mean time to recovery
Skills
- 6+ years of experience in Site Reliability Engineering, DevOps, platform engineering, cloud operations, or related roles supporting enterprise or mission-critical environments
- Hands-on experience supporting AWS or comparable cloud platforms, Linux-based environments, distributed systems, and production services at scale
- Strong experience with Infrastructure as Code and configuration automation using Terraform, Ansible, or comparable technologies
- Experience with Kubernetes, EKS, ECS, Docker, or another container and orchestration platform in production environments
- Experience building or maintaining CI/CD pipelines and deployment automation for secure, reliable software and infrastructure delivery
- Strong understanding of monitoring, logging, tracing, observability, incident response, root cause analysis, capacity planning, and performance optimization
- Proficiency with one or more scripting or programming languages such as Python, Go, Bash, or PowerShell
- Demonstrated ability to troubleshoot complex systems, automate operational tasks, reduce toil, and implement durable reliability improvements
- Experience collaborating across software engineering, platform, operations, cybersecurity, architecture, and customer stakeholder teams
- Strong written and verbal communication skills, including the ability to document technical standards, incidents, risks, operational decisions, and improvement plans
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field, or equivalent practical experience
- Must be able to obtain and maintain a Public Trust clearance
- This position requires U.S. citizenship or Greencard
- Experience supporting the Department of Veterans Affairs, another Federal agency, or a regulated enterprise environment with significant security and compliance requirements
- Experience defining and operationalizing service-level indicators, service-level objectives, error budgets, and production service health metrics
- Advanced experience with Prometheus, Grafana, CloudWatch, Elasticsearch, Kibana, Splunk, OpenTelemetry, or comparable observability platforms
- Experience with FedRAMP, NIST, Zero Trust, or other Federal security frameworks relevant to cloud and platform operations
- Experience supporting healthcare platforms, high-availability enterprise services, or large-scale modernization initiatives
- Relevant certification such as AWS Certified DevOps Engineer – Professional, AWS Certified Solutions Architect, Certified Kubernetes Administrator, HashiCorp Terraform Associate, or an SRE/DevOps credential
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