Note: The job is a remote job and is open to candidates in USA. Qlik transforms complex data landscapes into actionable insights through data integration, governance, analytics, and AI/ML capabilities. The Site Reliability Engineer will ensure the security, stability, scalability, reliability, and availability of Qlik and Talend Cloud services while developing infrastructure tooling, optimizing cloud environments, troubleshooting complex systems, and supporting on-call operations.
Responsibilities
- Take on the responsibility of maintaining the reliability and availability of our cloud platforms, tackling complex problems and driving improvements to enhance performance and scalability
- Work closely with our Engineering organization, collaborating with Architecture, Platforms, and Domains teams to design and develop new infrastructure features and optimize cloud-related practices
- Design and develop effective tooling, alerts, and responses to identify and address reliability risks, utilizing your expertise in cloud technology and backend systems
- Act as a resource for fellow engineers, sharing your knowledge and expertise in cloud engineering, production service operations, incident management, and troubleshooting
- Stay updated on the latest industry trends and technologies, contributing to the adoption of best practices and driving continuous improvement within our cloud environment
- Ensure high reliability and availability of our cloud platforms, collaborating with cross-functional teams to implement new infrastructure features and optimize performance
- Define and evangelize cloud-related optimizations and best practices, driving improvements in reliability, scalability, and performance
- Analyze complex issues at the infrastructure, systems, network, and application levels, making recommendations and decisions to resolve them effectively
- Share your expertise with fellow engineers, providing guidance on cloud technologies, automation, security, and best practices
- Participate in on-call duties to maintain the availability and performance of our cloud infrastructure, providing regular updates on project status and activities
Skills
- Bachelor's or Master's degree in Computer Science or a relevant field
- Self-motivated with the ability to work autonomously and multitask effectively
- Strong analytical skills for solving complex problems and driving innovative solutions
- 3+ years' experience with Infrastructure as Code (IaC) tools such as Terraform, Crossplane, Ansible, or similar
- 3+ years' experience working alongside a production system running on Kubernetes
- 3+ years of professional experience in cloud engineering, preferably with AWS and Azure
- 3+ years of Professional experience with operating and/or building microservices
- Proficiency in scripting and automation (e.g., Bash, Python, Go) and software engineering concepts
- Experience with CI/CD, cloud and microservice autoscaling
- Experience with networking security and secret-management tools (e.g. Vault, AWS SSM)
- Proficiency with observability tooling such as Prometheus, Open Telemetry, distributed tracing, and SIEM such as Splunk
- Experience with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new
- Excellent English communication skills, both oral and written
- Curiosity and desire to learn
- Knowledge of infrastructure security review and compliance frameworks
- Experience working with database concepts and tooling such as MongoDB
- Demonstrated ability to collaborate with development teams and provide expert guidance on implementing reliability best practices, ensuring systems are robust, scalable, and highly available
- Where applicable, additional experience with other tools such as Temporal, Clik House, Fire Hydrant, Grafana, Solace, Gloo, and other cloud native related tools
- Ability to obtain sufficient clearance status to work on IL5 systems with Qlik support
- Due to this requirement: Must be a USA Citizen or be in process to become one by January 2027
- Ability to take a rotating on-call shift (24/7)
- Certifications such as CKD, CKS, AWS Certified Solutions Architect Associate/Professional, AWS Certified Advanced Networking Specialty, AWS Certified Security Specialty
- Experience supporting FedRAMP or DoD IL4 certification initiatives by implementing security controls, driving audit readiness, and operationalizing compliant cloud infrastructure
- Experience with self-hosted Temporal workflow infrastructure, including deployment, upgrades, scaling, monitoring, troubleshooting, and performance optimization across Kubernetes environments
Benefits
- Genuine career progression pathways and mentoring programs.
- Culture of innovation, technology, collaboration, and openness.
- Flexible, diverse, and international work environment.
- An extra “change the world” day plus another for personal development.
- Participation in Corporate Responsibility Employee Programs.
- Medical, dental, and vision coverage.
- Life and AD&D coverage.
- Short- and long-term disability coverage.
- Paid time off.
- Paid parental / maternity leave.
- Participation in a 401(k) program that includes company match.
Company Overview