Note: The job is a remote job and is open to candidates in USA. PTR Global is seeking an experienced Site Reliability Engineer to build and mature enterprise SRE practices within its Information Security organization. The role focuses on reliability, automation, observability, incident management, cloud infrastructure, and improving system resilience across the enterprise.
Responsibilities
- Design and implement foundational SRE practices including SLIs, SLOs, error budgets, and incident management
- Build and promote enterprise-wide Site Reliability Engineering standards and best practices
- Develop and maintain operational runbooks and playbooks
- Improve monitoring, observability, alerting, and on-call processes
- Integrate PagerDuty, ServiceNow, and enterprise platforms into SRE workflows
- Automate operational tasks, incident workflows, and reporting
- Design and execute chaos engineering experiments to improve system resilience
- Collaborate with engineering teams to improve reliability, fault tolerance, and recovery strategies
- Lead incident reviews and postmortems focused on continuous improvement
- Mentor teams on SRE principles, automation, and operational excellence
Skills
- ✔ 4+ years of experience in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering
- ✔ 2+ years of experience with monitoring and observability platforms suchas:
- New Relic
- Prometheus
- Grafana
- Similar enterprise monitoring tools
- ✔ 2+ years of experience with cloud platforms such as:
- AWS Azure
- ✔ Experience with:Incident Management
- Pager DutyService
- NowAutomation and scripting Runbook development
- System reliability and performance optimization
- ✔ Strong understandingof: SLIs / SLOsError Budgets
- Reliability Engineering
- Incident Response Operational Excellence
- 📍 Location: Remote – U.S. (Must be available during Eastern Time business hours)
- ⭐ Chaos Engineering experience (SteadyBit preferred)
- ⭐ Python, Bash, Ruby, or other scripting languages
- ⭐ Infrastructure as Code (IaC)
- ⭐ Security or Information Security experience
- ⭐ Multi-cloud and hybrid infrastructure environments
- ⭐ Strong documentation and communication skills
- ⭐ Passion for automation and continuous improvement
Benefits
- Fully Remote within the U.S.
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