Note: The job is a remote job and is open to candidates in USA. Global Fund for Children is a trust-based philanthropic intermediary supporting grassroots, community-led organizations working on behalf of children and youth globally. The consultant will assess the organization’s end-to-end grantmaking operations managed through Salesforce, identify process improvements, and recommend a values-aligned grantmaking operations team structure, skills profile, and workflow changes.
Responsibilities
- Mapping the current end-to-end grantmaking workflow in Salesforce, including all approval stages, handoffs and points of manual or duplicative effort
- Identifying if and where the process creates unnecessary burden, for GFC staff and, importantly, for grantee partners themselves
- Assessing how well the current system and process reflect GFC's trust-based, partner-centered values (e.g., proportionality of due diligence, flexibility, responsiveness)
- Capturing and assessing the experience of navigating the grantmaking steps from three positions/perspectives: 1) grantmaking operational role, 2) internal program team member role, and 3) partner (grantee)
- Reviewing current grantmaking operations manual, due diligence and other documents to assess their ease ability to follow steps, alignment and areas for improvement
- Benchmarking against grantmaking practices at peer trust-based and international intermediary funders to the extent this information is available to the consultant
- Recommending specific, actionable process improvements and Salesforce configuration/workflow changes that reduce cycle time and administrative load without requiring significant custom development work
- Flagging any recommendations that would require Salesforce development/ resourcing to implement that would require GFC to scope separately
- A recommended team structure including roles and division of responsibilities sized appropriately to GFC's grantmaking volume and complexity that consider any trigger points for changes, depending on grantmaking volume
- The core skills, competencies, and experience GFC should prioritize for an additional hire, if needed, for this function, including the right balance of Salesforce fluency, grantmaking/philanthropy expertise, and process/systems thinking
- Recommendations on how the grantmaking operations function should relate to other functions including Finance and Learning & Evaluation
- A current-state process map of GFC's grantmaking workflow in Salesforce
- A findings memo summarizing strengths, pain points, and risks in the current process, informed by staff and (where appropriate) partner input
- A set of prioritized, actionable process improvement recommendations, distinguishing quick wins from longer-term changes
- A recommended grantmaking operations team structure and role/skills profile(s)
- A final presentation to GFC’s Senior Management Team
Skills
- Significant experience designing, managing, or advising on grantmaking processes within a foundation, philanthropic intermediary, or similar funding organization
- Hands-on experience using Salesforce (ideally including nonprofit/grantmaking-specific configurations such as the Nonprofit Success Pack or a comparable grants management package) as an end user or process owner; not required to write or customize code, but able to assess workflow design, automation opportunities, and data structure
- Understanding of, and ideally direct experience with, trust-based or participatory grantmaking approaches, and the ability to weigh process efficiency against partner-centered values
- Prior work with funders operating across multiple countries or regions, including awareness of the added complexity of cross-border due diligence, currency, and compliance considerations
- Track record advising on team structure, role design, and staffing models, ideally within philanthropy or the nonprofit sector
- Ability to document current-state processes clearly (e.g., via process mapping tools) and to design changes that staff will adopt
- Comfort conducting interviews, focus groups, and/or other methods with staff across regions and levels of seniority, and potentially with a small number of grantee partners
- Ability to translate complex process findings into accessible recommendations for a non-technical audience
- Experience working with or advising organizations operating across diverse global contexts, given GFC's partner base across Africa, Asia, Europe & Central Asia, and the Americas
Benefits
- Virtual/Remote work format
- The engagement lasts three months
Company Overview