[Remote] ServiceNow - Technical Consultant

Note: The job is a remote job and is open to candidates in USA. NTT DATA is a global business and technology services company focused on helping organizations innovate, optimize, and transform. The Senior ServiceNow Technical Consultant will lead complex ServiceNow implementations, architect scalable solutions, provide technical mentorship, manage integrations, and support digital transformation and pre-sales activities.

Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions
• Provide technical leadership and mentorship to junior consultants and developers
• Customize and configure ServiceNow applications using best practices and maintain platform integrity
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards
• Stay current with ServiceNow releases and proactively recommend platform enhancements
• Support pre-sales activities including solutioning, demos, and proposal development

Skills

• • Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• • 5+ years of hands-on experience with ServiceNow platform development and administration
• • Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years
• • Junior – CSA and at least 1 CIS-(any) and CAD
• • Intermediate – CSA and at least 2 CIS-(any) and CAD
• • Senior – CAS and at least 3 CIS(Any) and CAD
• • Strong understanding of ServiceNow architecture and data model
• • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio
• • Experience with Agile methodologies and DevOps practices
• • Excellent communication, presentation, and stakeholder management skills
• • Ability to work independently and manage multiple priorities in a fast-paced environment

Benefits

• Continuous learning and certification support
• Participation in medical, dental, and vision insurance
• Flexible spending or health savings account
• AD&D insurance
• Employee assistance
• Participation in a 401k program
• Remote work arrangement

Company Overview

NTT DATA provides broad range of IT services and solutions, including consulting, systems integration, and IT outsourcing. It is a sub-organization of NTT, Inc.. It was founded in 1988, and is headquartered in Koto, Tokyo, JPN, with a workforce of 10001+ employees. Its website is https://www.nttdata.com/jp/ja/.

Company H1B Sponsorship

NTT DATA has a track record of offering H1B sponsorships, with 49 in 2026, 144 in 2025, 182 in 2024, 257 in 2023, 871 in 2022, 809 in 2021, 1266 in 2020. Please note that this does not guarantee sponsorship for this specific role.