Note: The job is a remote job and is open to candidates in USA. APN Consulting, Inc. is an IT staffing and services company focused on technology solutions in ServiceNow, full-stack, cloud and data, and AI/ML. The company is seeking a ServiceNow & Moveworks Engineer to design, develop, and support integrations between ServiceNow and the Moveworks AI platform. The role focuses on automating employee support, improving self-service, and integrating enterprise workflows across IT and HR service channels.
Responsibilities
- Develop and maintain integrations between ServiceNow and Moveworks
- Configure ServiceNow capabilities consumed through Moveworks conversational interfaces
- Support employee self-service and AI-driven ticket automation
- Build and maintain ServiceNow APIs used by Moveworks
- Configure REST APIs, IntegrationHub, web services, and authentication mechanisms
- Develop ServiceNow workflows and automation supporting Moveworks use cases
- Configure catalog items, knowledge articles, incidents, requests, and cases for AI-driven interactions
- Support conversational automation and employee-support workflows
- Troubleshoot API, authentication, integration, and workflow issues
- Work with business teams to identify opportunities for automation
- Configure ServiceNow Flow Designer and IntegrationHub
- Develop scripts, Script Includes, Business Rules, and REST integrations
- Monitor integrations and troubleshoot production issues
- Support testing, releases, upgrades, and deployment activities
- Document integrations, APIs, workflows, and technical architecture
Skills
- 3+ years ServiceNow development
- Hands-on Moveworks integration/development experience
- Strong REST API experience
- ServiceNow IntegrationHub
- Flow Designer
- JavaScript / Glide APIs
- ServiceNow ITSM
- Service Catalog and Knowledge Management
- Incident and Request Management
- API authentication such as OAuth
- Troubleshooting of enterprise integrations
- Experience with Moveworks Studio
- Moveworks API/integration experience
- Experience with conversational AI or enterprise virtual agents
- ServiceNow Virtual Agent
- Employee Center
- HRSD
- Microsoft Teams integration
- Azure AD / Entra ID
- Experience with SSO/SAML/OAuth
Benefits
- Remote – US
Company Overview
Company H1B Sponsorship