Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global company focused on safety and technology. They are seeking a Service Forecast Analyst responsible for managing communication and financial analysis related to service revenue, as well as improving operational efficiencies and supporting various teams in the organization.
Responsibilities
- Responsible for all communication for the Business Service Forecasting team such as daily communication to all lines of the business via email and via phone
- Financial inputting, interpreting, reconciling all financial workbooks for various territories
- Overseeing processes managing growth between 75M-150M annually
- Supports business and operation functions related to accurate service revenue reconciliation including historical, current and future revenue opportunities
- Partners with field territories supporting multiple teams, facilitating audit outputs from other teams related to business revenue accuracy
- Investigates disparities, looking for process errors as well as systemic problems associated with system and IT issues
- Responsible for analysis of financial reports, trends, risks and opportunities and communicates that information associated with forecasting and performance to plan to Territory Leaders, RSM’s CSM’s, SM’s
- Develop strategies improving operational efficiencies, including, but not limited to backup support, by reviewing work flows, procedures, and performance
- Builds and maintains positive, effective, and mutually beneficial-working alliances with internal customers and partners. Initiates problem solving action and follows through to resolution
- Schedule weekly team meetings, and business reviews regularly
- Handle escalated business matters and provide solutions
- Communicate with subcontractors, FSO teams, etc. monitoring all progress of business to completion
- Distribute the watch list and updated information to the service team to communicate with external customers
Skills
- Great communication skills
- Ability to multitask
- Proficient in Microsoft Excel
- Salesforce experience
- Strong business skills
- Forecasting experience
- 3+ years of experience working as a Business Analyst, Forecasting Analyst, Planning Analyst, Sales Analyst, or Operations Specialist, Customer Service Specialist
- Creating reports
- Managing projects
- Presenting and facilitating meetings with upper management
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- And more!
Company Overview