Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations dependent on physical operations to use Internet of Things data to improve safety, efficiency, and sustainability. The Senior Web Program Manager oversees interconnected web projects and complex digital initiatives, leading program planning, stakeholder communication, cross-functional collaboration, process improvement, and digital delivery.
Responsibilities
- Own all phases of complex, cross-functional digital programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements
- Develop holistic program plans comprised of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans
- Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies
- Lead process improvement initiatives to increase efficiency and delivery quality
- Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps
- Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations
- Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives
- Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives
- Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment
- Work effectively with external agency providers, consultants, and contractors as needed
- Document website development processes and procedures; establish and scale best practices across the digital program
- Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs
Skills
- The ideal candidate has previous experience working in a digital agency and/or internal digital department where high-quality results are required
- This is a remote position open to candidates residing in the US, with working hours in the Pacific time zone and the ability to collaborate with colleagues across a variety of time zones
- 7+ years of project management experience at a digital agency and/or internal digital department with a primary focus on digital
- Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
- Experience integrating AI tools into program management processes to increase efficiency
- Strong understanding of the digital production process, timelines, and scoping requirements
- Experience launching digital solutions, including ongoing analysis and continuous product improvements
- Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
- Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation
- Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
- Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders
Benefits
- Initial RSU grant with no vesting cliff
- Ongoing refresh opportunities tied to performance, subject to plan terms and conditions
- Performance-based bonus/variable pay
- Equity for eligible roles
- A flexible, employee-led remote model
- Professional development stipend
- Comprehensive health plans
- Comprehensive parental leave plans
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