Note: The job is a remote job and is open to candidates in USA. Krisp builds real-time Voice AI technologies that enhance live voice conversations across diverse environments and platforms. The Senior Voice AI Solutions Engineer will lead technical customer engagements, manage pre-sales integrations, recommend architectures, demonstrate Krisp technologies, and help strategic application and device developers achieve successful technical outcomes.
Responsibilities
- Help customers achieve success by leading the technical engagement, recommending best-practice solutions, and guiding them on how to use Krisp’s SDKs
- Own the technical sales process from qualification to technical win by performing excellent discovery and helping demonstrate the best way to use Krisp technologies to achieve their goals
- Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
- Build highly interactive and engaging customer demonstrations while forming strong customer relationships
- Represent Krisp at industry events
Skills
- 8+ years engineering experience supporting complex, technical products and 5+ years customer facing experience, specifically with technical integrations
- BS/BA degree required
- Previous software development experience in one or more of the following areas:
- Voice APIs and Voice AI infrastructure and applications
- Client development (Win, Mac, Linux, iOS, Android)
- Web development (JavaScript, HTML/CSS, frontend frameworks)
- Excellent communicator and presenter able to gain audience confidence
- Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution
- Hands-on, high-energy, passionate, and creative problem solver with know-how to get things done and ability to lead others to success
- Demonstrated success at serving multiple developers with complex solutions
- Strong empathy for customers and passion for revenue and growth
- Experience working with cross functional teams and in a matrix environment to achieve company objectives
Company Overview