Note: The job is a remote job and is open to candidates in USA. Harvey Nash is recruiting for an unnamed client seeking a Senior UX Program Manager to support a product design team working on developer tools and web-based product experiences. The role manages digital product features from kickoff through design execution, stakeholder reviews, engineering handoff, and release.
Responsibilities
- Manage end-to-end delivery of digital product features, from initial kickoff and requirements clarification through design reviews, implementation, and final release
- Partner closely with Product Designers, Design Managers, Engineering teams, and cross-functional stakeholders to establish project goals, define scope, and align on deliverables
- Review Product Requirements Documents (PRDs), clarify requirements, identify dependencies and potential blockers, and translate requirements into actionable project plans
- Establish and manage timelines, milestones, priorities, project dependencies, and delivery schedules across multiple concurrent projects
- Coordinate design reviews, brainstorming sessions, and workshops; capture key decisions, issues, feedback, and action items
- Track and communicate project health, status, risks, and anticipated delivery outcomes to stakeholders
- Ensure timely handoff of design comps, specifications, and other deliverables to Engineering
- Partner with Product and Engineering throughout implementation to ensure the original design intent and user experience are maintained
- Balance competing priorities and limited resources while adapting to changing requirements and aggressive timelines
- Identify opportunities to improve project workflows, team coordination, and communication in a fast-paced product design environment
Skills
- 7+ years of experience in design production, UX production, UX project management, UX program management, or a similar project delivery role within software, digital products, or a creative/digital agency
- Hands-on experience managing web-based products, software tools, digital platforms, or complex product features
- Strong understanding of UX/UI design workflows, including product ideation, design execution, design reviews, and engineering handoff
- Experience working directly with Product Designers and Engineering teams to deliver features from kickoff through implementation
- Proven ability to own project plans, timelines, milestones, dependencies, risks, blockers, stakeholder communication, and deliverables
- Ability to understand PRDs, clarify product requirements, and convert them into practical execution plans
- Familiarity with desktop, mobile, web, and native application design best practices
- Excellent communication, organization, problem-solving, and stakeholder-management skills, with the ability to manage multiple projects and changing priorities
- Developer-facing platforms, portals, SaaS products, web applications, or complex digital user journeys
- Products involving multi-step workflows such as configuration, file uploads, reviews, testing, or submission processes
- Experience with platforms comparable to TestFlight, UserTesting, or the Google Play developer portal
- Background in digital product design, software design, or product-focused agency environments
Benefits
- Remote
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