Note: The job is a remote job and is open to candidates in USA. Avalere Health is dedicated to ensuring every patient is identified, treated, supported, and cared for. As a Senior UX Designer, you'll shape the user experience and design of digital products for the healthcare marketing industry, owning end-to-end UX delivery and collaborating with various teams to create intuitive experiences.
Responsibilities
- Own the full UX lifecycle for your projects and produce the artifacts that move work from concept to launch, including:
- Information architecture — sitemaps, taxonomies, navigation models, and content structures
- User flows & journey maps — mapping task paths, decision points, and multi-state experiences (e.g., HCP vs. patient, pre- vs. post-authentication)
- Wireframes — low- to high-fidelity wireframes that clearly communicate structure, hierarchy, and interaction
- Interactive prototypes — clickable Figma prototypes for stakeholder review and usability testing
- Interaction & responsive design — detailed interaction specs, states, and behavior across breakpoints and devices
- Design specifications & developer handoff — annotated UX documentation that gives development teams what they need to build accurately
- Accessibility annotations — WCAG 2.1/2.2 AA guidance including focus order, keyboard navigation, ARIA intent, and inclusive design considerations built in from the start
- Regulated content structure — designing experiences that accommodate compliance requirements such as fair balance, ISI placement, and referencing, in partnership with medical/regulatory reviewers
- Design QA — reviewing built experiences against design intent and flagging discrepancies
- UX Design system contributions — building, extending, and maintaining reusable components and patterns to keep work consistent and efficient
- Plan and conduct user research and usability testing sessions
- Synthesize qualitative and quantitative findings into clear, actionable insights
- Incorporate findings into UX iterations to ensure experiences are intuitive, accessible, and engaging while meeting user needs and business goals
- Use research and analytics to validate design decisions and measure success
- Partner closely with strategy, creative, copy, account, and development teams to translate complex requirements into intuitive solutions
- Serve as a key advisor to creative teams on accessibility and compliance standards
- Act as a critical bridge between user needs, business goals, and technical feasibility
- Navigate regulated review workflows (e.g., MLR/PRB), designing in a way that anticipates and supports the review process
- Confidently present design concepts to clients and internal stakeholders
- Clearly articulate design choices and their strategic impact on user outcomes and business goals
- Facilitate workshops and design discussions and tell a compelling story through your work
- Comfortably integrate AI tools into the design process — accelerating research synthesis, ideation, content drafting, prototyping, and documentation — while maintaining strong craft, critical judgment, and quality control
- Stay curious about emerging AI capabilities and help the team identify where they add genuine value to UX outcomes
Skills
- 8+ years of UX/product design experience, including leading design on projects end to end
- A strong portfolio demonstrating full-lifecycle UX work — research, IA, wireframes, prototypes, and shipped experiences — across responsive web and interactive platforms
- Proficiency in Figma, including prototyping and component/design-system workflows
- Deep working knowledge of accessibility standards (WCAG 2.1/2.2 AA) and inclusive design practices
- Solid grasp of visual design fundamentals (typography, color, layout, hierarchy)
- Demonstrated experience planning, running, and synthesizing user research and usability testing
- Proficiency with UX/product analytics tools (e.g., GA4, Hotjar) to inform and measure design
- Excellent presentation and communication skills, with comfort presenting to and defending decisions in front of clients
- Comfort integrating AI tools into a modern design workflow
- Experience in life sciences, pharmaceutical, or medical communications is a significant plus
- Familiarity with regulated review processes (MLR/PRB) and compliant design considerations (fair balance, ISI placement, referencing)
- Experience designing HCP- and patient-facing digital experiences
- Experience contributing to or maintaining a design system
Benefits
- A 401K plan with an employer match contribution up to 4% (immediately vested)
- Life insurance
- Disability coverage
- Medical, dental, and vision plans
- Flexible working arrangements, including hybrid and remote work
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days plus one personal well-being day
- Recognise 9 public holidays
- Gifted end-of-year holidays
- An early Summer Friday finish in June, July, and August
- Access free counselling through our employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- Continuous opportunities to professionally develop with on-demand training
- Support and global mobility opportunities across the business
Company Overview