Note: The job is a remote job and is open to candidates in USA. Avalere Health is committed to reaching every patient possible and ensuring they receive the care they need. As a Senior UX Designer, you will shape user experiences for digital products in the healthcare marketing industry, focusing on creating intuitive and accessible designs that cater to patients and healthcare providers.
Responsibilities
- Own the full UX lifecycle for your projects and produce the artifacts that move work from concept to launch, including:
- Information architecture — sitemaps, taxonomies, navigation models, and content structures
- User flows & journey maps — mapping task paths, decision points, and multi-state experiences (e.g., HCP vs. patient, pre- vs. post-authentication)
- Wireframes — low- to high-fidelity wireframes that clearly communicate structure, hierarchy, and interaction
- Interactive prototypes — clickable Figma prototypes for stakeholder review and usability testing
- Interaction & responsive design — detailed interaction specs, states, and behavior across breakpoints and devices
- Design specifications & developer handoff — annotated UX documentation that gives development teams what they need to build accurately
- Accessibility annotations — WCAG 2.1/2.2 AA guidance including focus order, keyboard navigation, ARIA intent, and inclusive design considerations built in from the start
- Regulated content structure — designing experiences that accommodate compliance requirements such as fair balance, ISI placement, and referencing, in partnership with medical/regulatory reviewers
- Design QA — reviewing built experiences against design intent and flagging discrepancies
- Plan and conduct user research and usability testing sessions
- Synthesize qualitative and quantitative findings into clear, actionable insights
- Incorporate findings into UX iterations to ensure experiences are intuitive, accessible, and engaging while meeting user needs and business goals
- Use research and analytics to validate design decisions and measure success
- Partner closely with strategy, creative, copy, account, and development teams to translate complex requirements into intuitive solutions
- Serve as a key advisor to creative teams on accessibility and compliance standards
- Act as a critical bridge between user needs, business goals, and technical feasibility
- Navigate regulated review workflows (e.g., MLR/PRB), designing in a way that anticipates and supports the review process
- Confidently present design concepts to clients and internal stakeholders
- Clearly articulate design choices and their strategic impact on user outcomes and business goals
- Facilitate workshops and design discussions and tell a compelling story through your work
- Comfortably integrate AI tools into the design process — accelerating research synthesis, ideation, content drafting, prototyping, and documentation — while maintaining strong craft, critical judgment, and quality control
- Stay curious about emerging AI capabilities and help the team identify where they add genuine value to UX outcomes
Skills
- 8+ years of UX/product design experience, including leading design on projects end to end
- A strong portfolio demonstrating full-lifecycle UX work — research, IA, wireframes, prototypes, and shipped experiences — across responsive web and interactive platforms
- Proficiency in Figma, including prototyping and component/design-system workflows
- Deep working knowledge of accessibility standards (WCAG 2.1/2.2 AA) and inclusive design practices
- Solid grasp of visual design fundamentals (typography, color, layout, hierarchy)
- Demonstrated experience planning, running, and synthesizing user research and usability testing
- Proficiency with UX/product analytics tools (e.g., GA4, Hotjar) to inform and measure design
- Excellent presentation and communication skills, with comfort presenting to and defending decisions in front of clients
- Comfort integrating AI tools into a modern design workflow
- Experience in life sciences, pharmaceutical, or medical communications is a significant plus
- Familiarity with regulated review processes (MLR/PRB) and compliant design considerations (fair balance, ISI placement, referencing)
- Experience designing HCP- and patient-facing digital experiences
- Experience contributing to or maintaining a design system
Benefits
- 401K plan with an employer match contribution up to 4% (immediately vested)
- Life insurance
- Disability coverage
- Medical plans
- Dental plans
- Vision plans
- Flexible working arrangements, including hybrid and remote work
- Option to work from anywhere across the globe two weeks each year
- 20 vacation days plus one personal well-being day
- Recognise 9 public holidays
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Access free counselling through our employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- Continuous opportunities to professionally develop with on-demand training, support
- Global mobility opportunities across the business
Company Overview