Note: The job is a remote job and is open to candidates in USA. Leap Group is a dynamic and innovative company seeking a Senior UX Designer to create user-centered digital experiences across web and mobile platforms. The role involves conducting user research, designing engaging experiences, and collaborating with cross-functional teams to shape product strategy based on user insights.
Responsibilities
- Own the discovery process by planning and conducting user interviews, usability tests, surveys, and contextual research to build a deep, evolving understanding of our users and their needs
- Synthesize research findings into personas, journey maps, and actionable insights that inform product and business decisions
- Identify unmet needs, friction points, and moments of delight across the customer journey, translating those findings into meaningful design opportunities
- Champion the voice of the user in roadmap planning and prioritization discussions, supporting recommendations with evidence rather than opinion
- Design and deliver engaging, user-centered experiences that measurably improve customer satisfaction
- Develop user flows, wireframes, prototypes, and detailed design specifications that carry research insights from discovery through implementation
- Validate design decisions through iterative testing, treating every release as an opportunity to learn, refine, and improve
- Ensure consistency by contributing to and maintaining design systems across digital products and platforms
- Partner with cross-functional teams, including Product, Engineering, and Marketing, to develop visual and interaction design solutions grounded in user research and insight
- Mentor fellow designers and help elevate user-centered design practices across the team
- Present and advocate for design decisions and user needs to stakeholders at all levels, clearly connecting user insights to business outcomes
Skills
- 8+ years of professional experience in user experience design
- Demonstrated expertise in user research. Candidates should be able to walk us through how they built an understanding of users on past projects, why they selected specific research methods, and how those insights influenced the final product
- Advanced proficiency in Figma, supported by a portfolio showcasing end-to-end UX case studies across web, mobile, and application interfaces
- Strong experience creating user flows, wireframes, prototypes, and detailed design specifications
- Experience planning, conducting, or directing user research and usability testing, with the ability to translate findings into meaningful design improvements
- Strong understanding of scalable design systems, preferably within large-scale organizations
- Experience incorporating AI tools into UX research, ideation, or design workflows
- Ability to translate user research into product strategy and practical design solutions
- Excellent communication and presentation skills, with experience presenting and advocating for design decisions and user needs to cross-functional stakeholders
- Experience collaborating closely with Product Managers, Engineers, and Marketing teams throughout the product development lifecycle
- Understanding of accessibility standards and inclusive design principles
- Comfortable working in ambiguous problem spaces, with the ability to define the right questions before designing the right solutions
Benefits
- Health, dental, vision, and ancillary benefits
- Paid maternity and paternity leave
- Unlimited PTO and Summer Fridays
- Autonomy and flexibility
- Company-paid access to coaching and therapy
- 401k plan with match and 1:1 access to investment advisor
- Professional development opportunities
- Remote-hybrid flexibility
Company Overview