Note: The job is a remote job and is open to candidates in USA. Ascension is a nonprofit Catholic health system seeking a Senior Technology Analyst to support clinical imaging operations. The role provides on-site application support, troubleshoots radiology systems, manages technical issues, coordinates equipment and workstation configurations, and leads testing and downtime procedures to maintain care continuity and patient data integrity.
Responsibilities
- Provide real-time, on-site application support and expert troubleshooting to radiologists, technologists, and clinical staff to minimize workflow disruptions
- Perform proactive rounding with physician leaders and clinical teams to resolve imaging software challenges at the point of care
- Manage local ticket queues and monitor system performance logs to guarantee prompt issue resolution within strict service level agreements
- Coordinate image-guided equipment onboarding, worklist configurations, and workstation maintenance with field service and biomedical teams
- Lead local system testing and downtime procedures during major technical incidents to protect patient data integrity and care continuity
Skills
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
- Proven senior-level experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations
- Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware
- Ability to maintain an on-site physical presence and travel between local healthcare facilities to support clinical operations
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
- Ways to give back to your community
Company Overview