Note: The job is a remote job and is open to candidates in USA. Dice's client is seeking a Senior Technical Writer to support communication and organizational change management for a large-scale Health Information Technology integration portfolio. The role develops audience-focused communications, coordinates review and approval processes, translates complex technical information, and supports stakeholder engagement and change readiness across enterprise technology initiatives.
Responsibilities
- Support the planning, execution, and measurement of change management and communication deliverables for complex technology and operational initiatives
- Translate stakeholder needs and change impacts into actionable communication, engagement, and readiness deliverables
- Develop internal communications, including executive, leadership, clinical, and employee communications for high-visibility initiatives
- Partner with project leaders on messaging, stakeholder engagement, communication timing, and change readiness
- Translate complex technical information into clear, audience-centered communications. Identify innovative methods to communicate effectively with customers, including visual, graphic, and video-based content
- Develop communications and manage review and approval processes for assigned initiatives
- Identify communication and adoption risks and collaborate with change management teams to recommend mitigation strategies
- Independently manage multiple deliverables and deadlines while providing visibility into status, risks, and dependencies
- Executing communications and readiness plans for major EHR, infrastructure, or enterprise IT initiatives
- Developing stakeholder-specific communications and executive messaging
- Creating communications for complex system implementations, outages, downtime events, and workflow changes
- Developing presentations, talking points, FAQs, toolkits, web content, and leadership materials
- Coordinating communications across multiple projects and identifying cross-project dependencies, opportunities, and risks
Skills
- Bachelor's degree in Communications, Journalism, Business, Healthcare Administration, or a related field, or equivalent professional experience
- Approximately 4+ years of progressive experience in communications, technical writing, change management, or a related field
- Working knowledge of Microsoft 365, including Teams, SharePoint, Copilot, and Office Suite; experience with Canva and/or Adobe Creative Suite
- Exceptional writing and editing skills, with the ability to quickly understand complex topics, identify stakeholder impacts, and communicate in a clear, concise manner
- Strong time management, prioritization, and facilitation skills
- Comfortable working in ambiguous environments and independently driving work in a remote setting
- Technical Writing
- Business Analysis
- Requirements Gathering
- Technical Documentation
- Business Systems Analysis
- Healthcare or Health IT experience
- Epic/EHR experience
- ServiceNow familiarity
- Experience supporting large-scale technology transformations or enterprise change initiatives
Benefits
- If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- This is a fully remote position.
Company Overview
Company H1B Sponsorship