Note: The job is a remote job and is open to candidates in USA. Appspace creates workplace experiences through digital workplace solutions and a flexible work culture. The Senior Technical Product Manager will own strategic product decisions, roadmap execution, platform-level initiatives, and technical alignment for the Digital Signage product line while driving customer adoption, ARR growth, and delivery quality.
Responsibilities
- Own strategic product decisions for the current product line: how it should be structured, what needs to be fixed or refactored, and how it advances the broader Appspace product strategy
- Engage engineering at the level of platform architecture and core frameworks, bringing technical judgment that shapes product decisions across the platform
- Apply the AI Development Lifecycle (AIDLC) from discovery through delivery, treating AI as a product design tool, a development accelerator, and a feature layer
- Own the adoption and correct application of platform frameworks within the current product line, identifying gaps, misuse, or missed leverage across the codebase and roadmap
- Take ownership of platform-level initiatives and features that cross product lines or sit at the foundation of the Appspace platform, alongside current product line delivery
- Own roadmap execution including prioritization, escalation management, and delivery quality across engineering cycles
- Drive ARR growth through new customer acquisition, expansion, and retention, connecting roadmap decisions to adoption and business outcomes
- Translate customer escalations and support signals into prioritized product decisions, distinguishing bugs, product gaps, and adoption issues
- Run structured customer discovery to validate priorities and surface needs not visible in feature requests or support queues
- Partner with product and engineering leadership to keep the current product line coherent with the broader platform architecture and AI strategy
- Represent the product line in cross-functional execution with GTM, Customer Success, and Engineering across global teams in the Americas, EMEA, and APAC
- Build context on new product lines quickly and apply the same technical rigor and strategic judgment across the platform as organizational needs shift
Skills
- 7+ years of product management experience in enterprise SaaS, with a track record of owning delivery on complex, technically involved product lines
- Market experience delivery digital signage products including experience developing and managing partner integrations
- Technical depth. Engages on platform architecture and core frameworks at the level of engineering, not just product oversight
- AIDLC experience. Demonstrated experience working within an AI development framework
- Delivery ownership. Track record of managing roadmaps under pressure, handling escalations, and shipping outcomes that moved business metrics
- Strategic judgment. Able to assess how a product line should be structured, what needs to be fixed or refactored, and how individual decisions connect to broader product strategy
- ARR focus. Connects product decisions to new logo acquisition, expansion, and retention. Measures success by business impact
- Customer focus. Runs discovery, reads support data, and makes prioritization decisions based on evidence
- Platform fluency. Has worked on products where understanding the underlying architecture directly shaped product decisions
- Clear communication. Keeps cross-functional teams aligned and communicates effectively with customers, engineering, product management, and other stakeholders
Benefits
- For all our US based team members, medical, dental and vision coverage
- For all our US based team members, disability coverage
- For all our US based team members, employer paid life insurance
- For all our US based team members, mental health resources
- For all our US based team members, 401(k) plan
- For all our US based team members, a fully paid parental leave program
- Generous PTO
- Flexible work schedules
- Remote work opportunities
- Paid company holidays
- Appspace Quiet Fridays (No non-essential internal meetings scheduled)
- A casual dress work environment
Company Overview