Note: The job is a remote job and is open to candidates in USA. Seaglass Technology Partners, LLC is seeking a Change Management Consultant to support a Salesforce ARM CPQ implementation. The role focuses on organizational change, technical instructional design, enablement, workflow documentation, stakeholder workshops, communications, and coordination across business and technology transformation initiatives.
Skills
- 5+ years supporting organizational change, business transformation, or organizational effectiveness initiatives, with the ability to independently manage several concurrent areas of work
- Experience with full cycle Salesforce CPQ implementation
- Salesforce Revenue cloud, Sales cloud or ARM experience
- Strong hands-on experience with technical instructional design and enablement, including translating complex system functionality and business processes into effective training programs, learning materials, job aids, user guides, and other adoption resources
- Experience documenting both existing and redesigned quote-to-cash workflows within technology or business transformation initiatives
- Strong written communication skills with the ability to independently develop targeted communications, learning content, reference guides, job aids, and other adoption materials for different audiences
- Confident leading workshops and working sessions involving multiple business and technical groups. Able to build consensus, maintain accountability around timelines, and surface risks or obstacles when they arise
- Strong organizational and project coordination skills, with the ability to balance competing priorities and keep multiple initiatives progressing simultaneously
- Experience contributing to large-scale business or technology transformation efforts involving functions such as Sales, Finance, Operations, or IT
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