Note: The job is a remote job and is open to candidates in USA. Cognizant is a leading technology company, and they are seeking a Senior Technical Consultant to design, develop, and implement high-quality ServiceNow solutions. The role involves collaborating with various stakeholders, providing technical leadership, and ensuring successful project outcomes.
Responsibilities
- Design, develop, configure, and implement ServiceNow solutions that align with client business requirements and platform best practices
- Lead technical delivery activities, including solution architecture, integration design, technical documentation, effort estimation, and advanced development
- Collaborate with business analysts, project teams, and client stakeholders to translate requirements and user stories into scalable technical solutions
- Mentor and coach junior and mid-level developers, providing technical leadership, code review support, and guidance throughout project delivery
- Serve as the primary technical escalation point on assigned projects, ensuring quality standards, successful delivery outcomes, and continuous improvement of delivery practices
Skills
- Degree or equivalent experience in Computer Science, Information Technology, or a related technical field
- 3+ years of experience in technical consulting, software development, service management, or a related discipline
- 3+ years of hands-on ServiceNow platform configuration and development experience
- ServiceNow Certified System Administrator (CSA) certification
- ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM) certification
- Proven experience delivering solutions across at least two additional ServiceNow product lines beyond ITSM
- Strong hands-on experience with JavaScript, HTML, CSS, web technologies, and system integrations
- Experience with Agile delivery methodologies and the software development lifecycle (SDLC)
- Demonstrated experience creating technical architecture, integration, and solution design documentation
- Excellent communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders
- Ability to make sound technical decisions, manage competing priorities, and deliver high-quality outcomes in a fast-paced environment
- ITIL Foundation certification or equivalent service management knowledge
- Post-graduate studies or advanced training in software engineering, application development, or related technical disciplines
- Experience serving as a technical lead on ServiceNow implementation or transformation programs
- Strong expertise in platform architecture, complex integrations, performance optimization, and technical troubleshooting
- Experience conducting technical interviews and supporting talent development initiatives
- Advanced knowledge of code review, testing methodologies, and development quality standards
- Proven track record of mentoring technical teams and fostering professional growth
- Experience contributing to delivery process improvements, reusable assets, and technical best practices
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Company Overview