Note: The job is a remote job and is open to candidates in USA. Invoca is an AI-powered revenue execution platform that connects marketing, commerce, and contact center teams to turn customer interactions into measurable growth. The Senior/Staff Software Engineer will own a critical engineering lifecycle outcome, apply AI and agentic workflows, build scalable engineering practices and platforms, and influence technical direction across teams while connecting work to business and customer outcomes.
Responsibilities
- Take end-to-end accountability for a critical stage of Invoca's engineering lifecycle in your domain, whether that's reliability, security, data, quality, delivery, customer deployment, or architecture
- Define what “great” looks like in your domain and hold the bar, rather than waiting for it to be defined for you
- Identify where AI and agentic workflows can meaningfully improve your domain: faster incident detection, smarter test generation, automated security review, adaptive data pipelines, self-healing deployments, or similar
- Establish safe, observable, and auditable ways to bring AI into your workflows, and help the teams around you adopt them with confidence
- Build shared practices, tooling, or platforms in your domain that every team can adopt, replacing one-off, team-specific approaches
- Treat your domain as a product with internal users: define adoption goals and measure whether teams are actually better off because of your work
- Translate technical decisions in your domain into terms leadership and product teams care about: velocity, cost, risk, customer trust, and revenue impact
- Partner with engineering and product leadership to prioritize your work based on measurable business and customer impact, not technical elegance alone
- Drive direction and standards across multiple teams in your area of expertise
- Influence decisions through clarity, judgment, and evidence, and act as a trusted advisor to engineering and product leadership
Skills
- 5+ years of experience (Senior) or 8+ years of experience (Staff) with deep expertise in your engineering specialization, with a track record of measurable impact in production environments
- Experience building systems, tools, or practices that were adopted broadly because they demonstrably improved speed, quality, or safety
- Curiosity about AI and agentic workflows, and a track record of practically applying new tools rather than just being interested in them
- Strong technical judgment with a bias toward simplicity and adoption over theoretical completeness
- Ability to connect technical work to business and customer outcomes, and to communicate that connection clearly
- Experience partnering across engineering, product, and business functions
- High ownership mindset, curiosity, and urgency in a fast-moving, evolving technical environment
- Candidates must be based within ~2 hour drive of these areas. Occasional business travel may be required
Benefits
- Bonus and/or commission eligibility, where applicable.
- All employees are invited to share in Invoca's success through our stock option program.
- Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
- Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
- Wellness Subsidy – Reimbursement that can be applied toward gym memberships, fitness classes, and more.
- Flexible Time Off – Invoca's flexible paid time off policy gives employees the flexibility to recharge and take time away when needed.
- Paid Holidays – Invoca provides 20 U.S. paid holidays, including a winter break.
- Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
- Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools, including leading LLMs and agentic AI workflow solutions.
- Professional Development – Annual reimbursement of up to $1,000 per fiscal year for learning, certifications, conferences, and other professional development opportunities.
- 401(k) – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
- Recognition Programs – Company-wide and team recognition programs, including President's Club and quarterly and departmental awards recognizing innovation, execution, and customer impact.
- InVacation (Sabbatical) – A sabbatical after seven years of service.
- Remote-first role.
Company Overview
Company H1B Sponsorship