Note: The job is a remote job and is open to candidates in USA. RapDev builds operational solutions for autonomous IT, specializing in ServiceNow and Datadog implementations, observability, and AI-driven workflows. The company is seeking a Senior Solutions Engineer to provide pre-sales technical expertise, design and demonstrate ServiceNow solutions, and guide customers and prospects toward maximizing the value of their platforms.
Responsibilities
- Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs
- Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scale
- Design and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needs
- Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration
- Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions
- Develop technical content and collateral to support sales and marketing initiatives
- Act as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offerings
- Continuously learn and improve technical knowledge of ServiceNow and supporting technologies
- Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes
Skills
- 5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industry
- Hands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositions
- Knowledge of, or willingness and ability to develop knowledge of, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.)
- Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLC
- Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience
- Strong problem-solving skills and the ability to think creatively to develop customized solutions
- Ability to work independently and manage multiple projects and priorities
- Strong collaboration and team-oriented mindset
- Commitment to ongoing learning and professional development
Benefits
- 100% Employee Healthcare Coverage (Medical, Dental & Vision)
- Retirement Plan (5% 401k Match, IRA)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Hybrid Work Opportunities
- Fitness & Commuter Subsidies available
- Equity
- Relocation Assistance
- SL & LT Disability
Company Overview
Company H1B Sponsorship