Note: The job is a remote job and is open to candidates in USA. Cloudflare operates a global network that helps protect and accelerate Internet applications and is committed to building a better Internet. The Senior Solutions Engineer will lead customer-facing technical engagements for Cloudflare One, designing and validating Zero Trust, enterprise WAN, and AI security solutions while guiding opportunities through technical close and enabling sales, product, engineering, and field teams.
Responsibilities
- Serve as a trusted technical advisor, leading discovery and designing Cloudflare One architectures that address customer security, connectivity, and business requirements
- Guide qualified opportunities through solution design, demonstrations, technical evaluations, proofs of value, success-criteria management, and technical close
- Advise customers on Zero Trust strategies spanning identity-aware access, secure web gateway, data protection, SaaS security, browser isolation, device posture, and secure connectivity
- Design WAN transformation solutions that connect users, offices, data centers, and cloud environments using Cloudflare WAN and complementary Cloudflare One services
- Build expertise in AI-era opportunities and risks, including employee AI adoption, Shadow AI, sensitive-data exposure, AI application access, Model Context Protocol (MCP) server controls, and agentic AI governance
- Use AI tools thoughtfully to improve research, customer preparation, technical analysis, content creation, demonstrations, automation, and the repeatability of field activities
- Support broader Cloudflare One opportunities involving Email Security when relevant to the customer's strategy and requirements
- Clearly articulate Cloudflare's technical and business differentiation against competing Zero Trust, email-security, networking, and adjacent AI-security solutions
- Partner with sales teams on account strategy, pipeline development, and revenue goals while maintaining clear ownership of technical next steps and customer outcomes
- Create reusable architectures, demonstration and proof-of-value patterns, technical guidance, and lightweight automation, and coach peers and partners to execute more effectively
- Capture customer feedback, market trends, and product gaps, translating them into actionable input for Product and Engineering
- Coordinate with Sales, Support, Product, and Engineering to resolve technical issues and maintain customer trust during complex evaluations
- Own presales evaluation outcomes through technical close, then coordinate a clean handoff to the appropriate Customer Success, Professional Services, Support, or implementation teams
Skills
- Successful candidates are customer-focused technical leaders who combine broad security and networking experience with strong communication, commercial judgment, and learning agility
- We welcome relevant backgrounds in Solutions or Systems Engineering, technical sales, consulting, or enterprise security and network architecture
- 5+ years of experience in a customer-facing technical role such as Solutions Engineering, Systems Engineering, technical sales, consulting, or enterprise architecture
- Meaningful customer-facing experience designing, demonstrating, evaluating, or implementing Zero Trust solutions
- Practical understanding of Zero Trust and SASE architectures, including identity, endpoint, network, application, data, and SaaS security considerations
- Practical experience with enterprise networking and WAN concepts such as routing, subnetting, VPNs, SD-WAN, hybrid connectivity, cloud networking, or network transformation
- Active professional use of AI tools and demonstrated commitment to learning how AI platforms, AI-enabled threats, data exposure, and governance affect enterprise customers
- Experience designing or integrating enterprise security solutions with one or more of the following: identity providers, Microsoft 365 or Google Workspace, public cloud environments, APIs, and SIEM or log-analytics platforms
- Proven ownership of technical evaluations or proofs of value, including discovery, architecture, scope, success criteria, deployment dependencies, stakeholder communication, technical decision management, and technical close
- Strong written, presentation, and demonstration skills across practitioner, architect, and executive audiences, with the ability to connect technical capabilities to risk reduction, operational improvement, and business outcomes
- Ability to collaborate across Sales, Product, Engineering, Support, partners, and customer teams while managing competing priorities and deadlines
- Hands-on experience with Cloudflare One capabilities such as Access, Gateway, Cloudflare One Client, Browser Isolation, CASB, DLP, Email Security, Cloudflare Tunnel, or Cloudflare WAN
- Experience displacing, integrating, or migrating from secure web gateways, VPN or ZTNA platforms, secure email gateways, API-based email-security platforms, MPLS networks, or SD-WAN solutions
- Experience with Email Security technologies, customer requirements, or threat use cases, including familiarity with Microsoft 365 or Exchange, Google Workspace, SMTP, mail flow, SPF, DKIM, or DMARC
- Deeper networking experience with routing, BGP, IPsec or GRE connectivity, SD-WAN, network firewalls, hybrid and multi-cloud networking, or WAN transformation
- Hands-on experience with AI security or governance, including Shadow AI discovery, controls for generative-AI applications, AI-related data-loss risks, MCP, agentic systems, or the broader Cloudflare AI portfolio
- Ability to use scripting, APIs, or automation to make demonstrations, evaluations, reporting, and deployments more repeatable
- Experience enabling channel partners, distributors, managed service providers, or systems integrators in complex enterprise sales cycles
- Relevant security, networking, cloud, or AI certifications, or equivalent demonstrated expertise
Benefits
- This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan.
- This role is eligible to participate in Cloudflare’s equity plan.
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Company Overview
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