Note: The job is a remote job and is open to candidates in USA. Conduent is seeking a Senior Solution Architect to design end-to-end Finance and Accounting outsourcing solutions for prospective clients. The role leads solution design, operational benchmarking, staffing and delivery model development, RFP and proposal responses, client engagement, and transition planning.
Responsibilities
- Design end-to-end Finance & Accounting service delivery solutions across: Source to Pay. Order to Cash. Record to Report
- Assess client requirements and translate them into scalable operating models
- Develop service delivery strategies leveraging onshore, nearshore, offshore, and hybrid delivery models
- Design organizational structures, staffing models, governance frameworks, and service management models
- Identify process improvement and automation opportunities utilizing workflow, AI, OCR, RPA, and analytics solutions
- Utilize internal and external benchmark data to establish: Productivity assumptions. Staffing estimates. Cost models. Performance targets. Service level commitments
- Analyze transaction volumes, handling times, complexity factors, and operating metrics
- Develop capacity models and forecasts to support deal pricing and business cases
- Recommend best practices based on industry-leading F&A operations
- Lead the F&A solution response for RFPs, RFIs, and client pursuits
- Develop solution narratives, executive summaries, staffing approaches, transition methodologies, and service delivery models
- Collaborate with pricing teams to create cost models and commercial recommendations
- Support proposal reviews and ensure alignment between solution, pricing, and operational assumptions
- Participate in client presentations, solution workshops, and due diligence sessions
- Facilitate discovery workshops to understand client objectives, pain points, and requirements
- Present solution recommendations to executive stakeholders
- Respond to client questions regarding operating models, transformation opportunities, staffing, governance, and delivery capabilities
- Serve as a trusted advisor throughout the sales lifecycle
- Develop transition and implementation approaches for new engagements
- Assess transition risks and mitigation strategies
- Define governance, reporting, and continuous improvement frameworks
- Support the handoff from sales to implementation teams
Skills
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- 8+ years of Finance & Accounting operations, consulting, outsourcing, shared services, or business process services experience
- 3+ years designing solutions for F&A outsourcing, managed services, or shared services organizations
- Experience supporting large-scale RFP responses and competitive pursuits
- Strong understanding of F&A process areas and operating models
- Experience building staffing, productivity, and financial models using benchmark data
- Advanced Microsoft Excel and PowerPoint skills
- Strong business writing and executive presentation skills
- Finance & Accounting Operations
- Shared Services
- Outsourcing and Managed Services
- Benchmarking and Analytics
- Financial Modeling
- Workforce Planning
- RFP Response Development
- Solution Design
- Deal Shaping
- Commercial Awareness
- Executive Presentation Skills
- Client Relationship Management
- Cross-functional Team Leadership
- Stakeholder Management
- Strategic Thinking
- Problem Solving
- Negotiation and Influencing
- Experience in BPO, shared services, consulting, or finance transformation environments
- Knowledge of ERP platforms such as SAP, Oracle
- Experience with automation technologies including RPA, OCR, AI, and workflow platforms
- Familiarity with Six Sigma, Lean, or continuous improvement methodologies
Benefits
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
- This position, based on business need, may be eligible for a bonus or incentive.
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
Company Overview
Company H1B Sponsorship