Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is hiring a Senior Software Engineer to enhance and support Hogan application systems. The role develops and tests software, supports production systems, analyzes user requests, and provides technical expertise and rotating on-call support.
Responsibilities
- System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed
- Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy
- Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs
- Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units
- On-call Support - Provides 24/7 on-call support via rotations
Skills
- Bachelor's Degree and 4 years of experience in Software application development and maintenance
- High School Diploma or GED and 8 years of experience in Software application development and maintenance
- Hogan Core Banking, Debit and Credit Cards experience a plus
- Hogan (CIS, RPM, IDS, DDA, TDA, PAS, Umbrella) - experience needed
- Advanced experience with COBOL, CICS, VSAM, DB2, Easytrieve, JCL
- Experience with ServiceNow or other information technology ticketing system
- Ability to build strong collaborative and productive relationships
- In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
- Ability to be on call 24 hours a day, 7 days a week, on a rotating basis
- Familiarity with source code repository Changeman a plus
- Previous banking experience is a plus
Benefits
- Remote role; may be hired in several markets across the United States. Priority given to candidates located in North Carolina, Arizona, Texas, and Florida.
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