Note: The job is a remote job and is open to candidates in USA. Zocdoc is a digital health marketplace helping patients find and book healthcare. The Senior Site Reliability Engineer will develop, monitor, and maintain distributed production systems, build frameworks and processes for uptime, and support cloud-based infrastructure, scaling, performance, and reliability.
Responsibilities
- Monitoring and maintaining complex cloud-based infrastructure, systems, and services and ensuring their uptime to help millions of patients get the care they need
- Automating and developing our tooling, processes, and infrastructure to speed up development and make them repeatable and error-proof
- Supporting our large product engineering org with their scaling, performance, and uptime needs as well as helping diagnose and debug production related issues
- Analyzing and performance tuning systems, code, and networking for scaling and optimal operation
- Working with cutting edge GenAI tools and technology
Skills
- 5+ years of supporting consumer facing web application production environments and systems in a Site Reliability Engineering or Production Engineering role
- 2+ years of on-call experience in a 24/7 cloud-based production environment
- 2+ years of experience in managing and supporting modern cloud-based environments and infrastructure like AWS/GCP, Docker, Kubernetes, etc
- Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, routing, etc
- Deep understanding of protocols such as TCP/IP, HTTP/HTTPS, TLS, DNS, NTP
- A Bachelor's degree in Computer Science, Computer Engineering, or equivalent engineering experience
Benefits
- Flexible, hybrid work environment at our convenient Soho location (If based in NYC)
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Company Overview
Company H1B Sponsorship