Note: The job is a remote job and is open to candidates in USA. Decca Recruiting is seeking an AI Content & Data Analyst Contractor to review, quality-assure, and publish AI-generated image and digital product content. The role involves managing content workflows, supplier and customer requests, ServiceNow tickets, item MDM content, and business data analysis while improving processes and supporting foodservice eCommerce assortments.
Responsibilities
- Review, validate, and publish AI-generated image content for quality, accuracy, and consistency
- Support AI content workflows utilizing tools such as Midjourney, Gemini, and ChatGPT
- Write, edit, proofread, and maintain digital product content, including Features and Benefits
- Ensure all published content demonstrates excellent English grammar, spelling, clarity, and consistency
- Engage, train, and manage supplier relationships to capture enriched product content
- Partner with suppliers, customers, and internal teams to resolve content-related questions and requests
- Triage, manage, and escalate customer feedback requests through ServiceNow
- Monitor and manage ServiceNow ticket queues
- Create, maintain, update, and retire item MDM content for Features and Benefits
- Manage and respond to intercompany and customer requests received through shared team mailboxes
- Support foodservice assortments across Protein, Produce, and Grocery categories
- Analyze business and content data using Excel, SQL, and Python
- Develop and maintain process and workflow documentation
- Identify flaws, gaps, or inefficiencies in existing processes and recommend improvements
- Manage multiple projects and priorities simultaneously while meeting established deadlines
Skills
- Bachelor's degree or equivalent combination of education and relevant experience
- 0 to 3 years of experience in a Business Analyst, Data Analyst, Content Analyst, eCommerce, or related role
- Copywriting, editing, or content-writing experience
- Excellent English grammar, spelling, proofreading, and written communication skills
- Strong verbal communication and interpersonal skills
- Experience with supplier and/or customer engagement
- Experience using ServiceNow , including working with or managing ticket queues
- Proficiency with Microsoft Office applications, particularly:
- Excel
- Outlook
- Word
- PowerPoint
- Intermediate Excel skills, including:
- VLOOKUP
- Pivot Tables
- Data Visualization
- Intermediate SQL experience
- Intermediate Python experience
- Strong analytical, problem-solving, and critical-thinking skills
- Ability to manage multiple projects and deadlines simultaneously
- Strong team-player mentality with the ability to collaborate across different business functions
- Copywriting and content-editing experience
- Excellent English grammar and attention to detail
- Strong written and verbal communication
- ServiceNow experience
- Outlook and Excel proficiency
- AI image/content workflow knowledge
- Supplier and customer relationship experience
- Strong organizational and time-management skills
- Critical-thinking and problem-solving abilities
- Ability to work independently in a remote environment
- Ability to manage multiple priorities and meet deadlines
- Strong collaboration and teamwork skills
- Advanced/expert skills preferred
- Experience with OpenText Media Management
- Knowledge of AI workflows and AI-powered image-generation tools such as Midjourney, Gemini, and ChatGPT
- Experience reviewing, managing, or publishing AI-generated or digital image content
- Background in foodservice eCommerce, marketing, or web content management
- Experience supporting foodservice assortments within Protein, Produce, and Grocery categories
- Strong supplier communication and relationship-management experience
- Intermediate process and workflow documentation experience
- Beginner-level experience with Tableau or Power BI
- Basic understanding of accounting principles
- Experience identifying process deficiencies and implementing or recommending improvements
Benefits
- Remote work arrangement
Company Overview
Company H1B Sponsorship