Note: The job is a remote job and is open to candidates in USA. Priority Commerce is a financial technology company that provides an integrated platform for payables, acquiring, banking, and treasury solutions. The Senior Site Reliability Engineer will ensure the reliability, scalability, and operational excellence of the company’s mission-critical platform by resolving incidents, improving observability and resilience, automating operational workflows, and promoting reliability best practices.
Responsibilities
- Lead the resolution of complex incidents within your domain and conduct thorough retrospectives to drive reliability improvements
- Own cross-cutting platform concerns such as observability, monitoring, alerting, performance, scalability, and resiliency
- Partner with engineering leadership and product teams to embed reliability best practices into design, planning, and delivery
- Automate detection, resolution, and recovery for recurring production issues, reducing toil and increasing delivery velocity
- Evaluate and introduce new technologies, frameworks, and practices to improve reliability, cost efficiency, and performance
Skills
- 5+ years of professional software engineering / systems engineering experience, including 3+ years in SRE or reliability-focused roles
- Demonstrated experience leading reliability initiatives
- Strong background in distributed systems, cloud infrastructure (AWS preferred), CI/CD, and microservices
- Deep expertise in observability, monitoring, alerting, and incident management
- Proficiency in modern programming languages (Java, Nodejs/JavaScript, or similar) and scripting for automation
- Experience with relational and non-relational databases
- Strong communication skills with the ability to collaborate effectively across engineering and business stakeholders
- Requires prolonged sitting, standing, bending, stooping and stretching
- Requires the ability to lift 10 pounds
- Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction)
- Prior experience in high-throughput, regulated industries such as payments, fintech, or banking
- Familiarity with event-driven and asynchronous architectures
- Strong mentoring background, helping senior engineers adopt higher-level reliability thinking
- Advanced certifications in cloud, reliability, or system design (e.g., AWS Solutions Architect Professional, SRE Foundation)
Benefits
- Bonus programs
- 401(k) match
- Employee Stock Purchase Program (ESPP)
- HSA and FSA options
- Financial wellness resources and employee discount programs
- Medical, dental, and vision coverage
- Mental health support for employees and dependents through Lyra Health
- Family planning and women’s health benefits through Carrot
- Gym membership reimbursement and virtual wellness programs (including yoga)
- 3 weeks PTO to start, with unlimited PTO after year one
- Education expense reimbursement
- Leadership development programs
- Certified Payments Professional (CPP) certification support
- Remote work arrangement
Company Overview
Company H1B Sponsorship