Note: The job is a remote job and is open to candidates in USA. Hinge Commerce is a full-service e-commerce marketplace sales and marketing team that helps brands establish, manage, and grow their businesses on Amazon, Walmart, and other retail marketplaces. The Ecommerce Project Manager will onboard, plan, and supervise client projects and product launches, coordinating stakeholders, managing scopes and budgets, and ensuring projects meet timelines and platform requirements.
Responsibilities
- Plan and execute client projects for both large-scale enterprise brands and small to mid-sized businesses
- Timely task, process, and budget management within Zoho Projects, Asana, Gannt charts, and budget trackers
- Act as an operational buffer between client stakeholders and internal creative talent to maintain balanced workloads and clear priorities across all clients
- Simultaneously, manage multiple projects with varying difficulty and priority levels
- Clearly communicate project status and parameters with clients and key internal stakeholders; proactively providing feedback and implementing required action to ensure timelines are achieved
- Monitor contract parameters and manage project scopes to protect agency margins
- Continuously evaluate, provide feedback, and improve project workflows, automation, processes, and tools
- Plan and facilitate client project strategy and scope meetings
- Ensure all content meets platform retailer requirements
- Internal Weekly Business Review (WBR) client project tracking updates
- Work closely with senior leadership
- Assist in strategy planning for digital shelf content RFP presentations
- Other duties as assigned
Skills
- • Bachelor's degree in business/marketing or related field
- • 1-3+ years of project management experience within a digital agency, creative studio, or fast-paced ecommerce environment
- • Proven track record managing creative workflows (specifically visual design and copywriting) tailored to major CPG brands and online retailer platforms
- • Exceptional organizational skills with a strong understanding of contract scope management and resource planning tools (e.g., Zoho, Asana, ClickUp, Monday.com)
- • Outstanding written/verbal communication and interpersonal skills: proven ability to negotiate scope boundaries diplomatically with clients and creative teams alike
- • Comfortable navigating ambiguity, managing competing priorities, and operating independently with a high degree of accountability
- • Knowledge of Amazon, Walmart, Shopify, Target, and other ecommerce retailer platforms
- • This person will be comfortable working in a start-up environment where creativity, invention, adaptability, and ownership are important characteristics of success
- • They will remain up to date on new e-commerce trends, including but not limited to digital shelf content strategy, marketplace policy shifts; and will have an aptitude for learning new technology, tools, and techniques in support of Hinge's clients' goals
- • They will work directly with clients and the Hinge Commerce cross-functional team to define and execute digital shelf strategies on Amazon, Walmart, and other retail marketplaces
- • This successful candidate will have an efficient and detail-oriented mindset to keep processes organized and moving forward
Company Overview