Note: The job is a remote job and is open to candidates in USA. Copeland is a global climate technologies company engineered for sustainability. They are seeking a Senior Salesforce Analytics Engineer to take ownership of their CRMA practice, building dashboards and data foundations for the Sales, Service, and Operations teams to make confident decisions.
Responsibilities
- Build and maintain CRMA dashboards, lenses, and datasets across the business, from exec KPI views to day-to-day operational reporting
- Write SAQL queries, build dataflows and recipes, and keep datasets performing reliably, and recipes documented
- Set up row-level security, sharing rules, and access controls across reporting environments
- Keep dashboards fast and data fresh, tuning performance and refresh schedules as the org grows
- Help us extend into Salesforce Data Cloud where it makes sense, connecting external data and working toward unified customer profiles
- Work closely with architects, and business analysts to scope requirements and build the right solutions
- Own problems when things break, tracing issues through data quality, pipeline logic, and dashboard behavior
- Mentor junior team members, set standards for how we build in CRMA, and keep documentation in good shape
Skills
- 7+ years on the Salesforce platform, at least 4 in CRM Analytics
- Hands-on depth in SAQL, dataflows, recipes, datasets, bindings, and dashboard JSON
- Good working knowledge of the Salesforce data model, security setup, and how Sales Cloud and Service Cloud data feeds into reporting
- You've built complex dashboards that leadership actually opens every week, every month
- Solid SOQL, SQL, and data modeling fundamentals
- Comfortable working in Git and shipping iteratively
- Authorization to work in the U.S. without sponsorship now or in the future is required
- Real experience with Salesforce Data Cloud implementations
- Experience with Tableau Next, particularly for analytics that go beyond what CRMA handles natively
- MuleSoft, Snowflake, or other integration and data warehouse tools
- Python for moving or shaping data
- Salesforce Certified Administrator
- Salesforce Platform Developer I
- Salesforce CRM Analytics and Einstein Discovery Consultant
- Salesforce Data Cloud Consultant *(highly preferred)*
Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
- We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
- Our employee resource groups play an important role in culture and community building at Copeland.
Company Overview