Note: The job is a remote job and is open to candidates in USA. EMC is a collaborative insurance organization focused on supporting policyholders, agents, and underwriting teams. The Senior Risk Control Consultant evaluates policyholder operations, assesses exposures and controls, provides recommendations to reduce losses, and delivers specialized risk control services. The role also supports underwriting and claims decisions, trains team members, and builds relationships with clients and agents.
Responsibilities
- Completes on-site risk control surveys of moderately sophisticated current and prospective policyholders operations
- Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents
- Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages
- Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insureds needs, as well as other identified areas of need
- Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed
- Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making process
- Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
- Delivers advanced training and on-site loss control surveys for current and prospective accounts
- Develops written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses
- Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
- Analyzes previous losses and current exposures for highly sophisticated accounts as assigned for development
- Provides tailored services, such as hazard control assessments, ergonomic surveys or slip and fall surveys, to address loss drivers and exposures while meeting insureds needs and documents in a service report
- Develops positive relationships with accounts and agents
- Other duties as assigned
Skills
- Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
- Three years of experience in risk control or safety role, or related experience
- Good computer skills, including Microsoft Office Suite
- Strong knowledge of industrial, construction, fire, and commercial automotive safety
- Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
- Strong ability to understand and evaluate risk
- Good ability to identify and visualize potential loss exposures
- Strong problem-solving skills
- Strong customer service skills
- Ability to work effectively with others, as well as independently
- Ability to multi-task and prioritize to meet deadlines
- Good verbal and written communication skills, including documentation skills
- Travel required; a valid drivers license with an acceptable motor vehicle report per company standards required if driving
- Certifications such as certified safety professional preferred
Benefits
- This position can be performed remotely for candidates who reside in the state of Iowa
Company Overview